User Experience Designer III in London

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We are here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Are you passionate about travel and financial technology? And do you want to work for an exciting company that is at the forefront of its industry? We are looking for talented individuals to join a team that is working hard on the world’s leading B2B travel platform, providing software and services to manage travel, expenses, and meetings & events for companies of all sizes.

Responsibilities

• Conduct user research to understand user needs, behaviours, and pain points.
• Develop user personas, journey maps, and experience maps.
• Create wireframes, mockups, and interactive prototypes to visualize design concepts.
• Conduct usability testing and gather user feedback to iterate on designs.
• Collaborate with product designers, product managers, developers, and other stakeholders to ensure designs are feasible and aligned with business goals.
• Maintain and contribute to the design system and ensure design consistency across products.
• Manage multiple projects in a fast-paced environment.
• Stay up-to-date with industry trends and best practices to continually improve our design processes and outputs.
• Contribute to a scalable Design System.

What We’re Looking For

• +5 years of experience in Product design, preferably in a B2B / SaaS environment.
• Strong portfolio demonstrating expertise in user-centered design principles, processes, and deliverables.
• Experience using Figma.
• Excellent communication and collaboration skills, with the ability to present and defend design decisions.
• Strong problem-solving skills and attention to detail.
• Knowledge of accessibility standards and best practices.
• Experience with user research methodologies and tools.
• Fluent in spoken and written English, French would be a plus (not mandatory).

Location: London, United Kingdom

The #TeamGBT Experience

• Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, colour, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about "checking every box;" please apply anyway. You may be exactly the person we’re looking for!