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- Tasks: Drive strategic transformation and improve business performance through innovative problem-solving.
- Company: Amex GBT, a leader in travel management with a collaborative culture.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ learning courses.
- Why this job: Make a real impact in the travel industry while developing your skills.
- Qualifications: Strong analytical skills, creativity, and ability to influence across teams.
- Other info: Inclusive environment with opportunities for personal and professional growth.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Commercial Strategy and Planning team within Amex GBT has the mission of creating value for the enterprise by identifying opportunities and implementing solutions to increase organisational effectiveness and efficiency through complex problem solving, cross-functional change efforts, end-to-end process transformation and strategic integration or divestitures.
The Strategy Manager, Service Transformation is a key role on the team and a change agent for the organisation, who owns the development of the strategic transformation pipeline and the delivery of solutions maximising growth and improving business performance.
What You’ll Do:
- Partner with key stakeholders, process and business owners, and conduct in-depth analyses, including internal/external benchmarks, to identify pain points, inefficiencies, opportunities for improvement.
- Perform point of departure diligence to define problems precisely and formulate hypotheses as to possible solutions.
- Study external landscape and leverage needs-based assessment to design optimal point of arrival constructs for Amex GBT.
- Build business cases to support secure stakeholder buy-in and executive sign off to drive proposed change agenda.
- Contribute to prioritization of focus areas, defining implementation roadmap, mobilising resources and leading cross-functional initiatives.
- Support communication, change management, adoption support and sustainability.
- Act as expert/internal consultant to business owners/ELT to inform and shape the Amex GBT transformation journey.
What We’re Looking For:
- Intellectually curious self-starter motivated by the challenge of complex problem solving.
- An analytical, innovative and creative mindset with strong attention to detail.
- Aptitude to grasp new concepts quickly, process large quantities of data and make relevant connections to business implications.
- Process discipline.
- Financial acumen.
- Ability to build relationships and influence without direct authority.
- Effective communicator able to craft clear and compelling story for diverse audiences.
- Proven record of managing competing priorities to deliver results in complex, multi-stakeholder matrixed environment.
- A team player and enterprise thinker.
- High degree of emotional intelligence.
- Confidence and maturity to partner effectively across the organisation and challenge the status quo.
Location: London, United Kingdom
The #TeamGBT Experience:
- Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!
Strategy Manager - Service Transformation in London employer: American Express Global Business Travel
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategy Manager - Service Transformation in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amex GBT on LinkedIn. A friendly chat can give you insider info and might even lead to a referral, which is always a bonus.
✨Tip Number 2
Prepare for the interview by diving deep into Amex GBT's recent projects and initiatives. Show us that you’re not just another candidate; demonstrate your genuine interest in how you can contribute to their service transformation goals.
✨Tip Number 3
Practice your storytelling skills! We want to hear about your past experiences in a way that highlights your problem-solving abilities and how you’ve driven change in previous roles. Make it engaging!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Amex GBT.
We think you need these skills to ace Strategy Manager - Service Transformation in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategy Manager role. Highlight your experience in complex problem-solving and strategic transformation, as these are key aspects of what we’re looking for.
Showcase Your Analytical Skills: We love a good analytical mind! Use your application to demonstrate how you've tackled challenges in the past. Include specific examples where you’ve used data to drive decisions or improve processes.
Communicate Clearly: Effective communication is crucial for this role. Ensure your written application tells a compelling story about your journey and how it aligns with our mission at Amex GBT. Keep it clear and concise!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your Stuff
Before the interview, dive deep into Amex GBT's mission and values. Understand their approach to service transformation and be ready to discuss how your skills align with their goals. This shows genuine interest and helps you connect your experience to their needs.
✨Showcase Your Analytical Skills
Prepare examples of how you've tackled complex problems in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight your analytical mindset and how it led to successful outcomes, especially in cross-functional settings.
✨Build Relationships on the Spot
During the interview, focus on building rapport with your interviewers. Ask insightful questions about their experiences and challenges at Amex GBT. This not only demonstrates your relationship-building skills but also shows that you're a team player who values collaboration.
✨Craft Your Story
Be prepared to articulate your career journey clearly and compellingly. Tailor your narrative to reflect how your background and experiences make you the ideal candidate for the Strategy Manager role. Emphasise your emotional intelligence and ability to influence without authority.
