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- Tasks: Lead a major change management program and ensure successful delivery across teams.
- Company: Amex GBT, a leader in travel with a focus on positive impact.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal growth.
- Why this job: Make a real impact in a collaborative environment while driving transformational change.
- Qualifications: 3+ years in project management with strong communication and stakeholder management skills.
- Other info: Inclusive culture that values your voice and offers excellent career development opportunities.
The predicted salary is between 48000 - 84000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We are here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Commercial Enablement is the team that ensures our commercial colleagues have the knowledge, resources and support to support transformational change. We are seeking an experienced Senior Manager, Commercial Enablement PMO and delivery lead, to support the strategic execution of a large change management program impacting over 2K customers and 100s of Account Managers. You will act as a key enabler, orchestrating program delivery, stakeholder engagement, and ensure timely execution against program key milestones. In this role, you will also support program delivery by supporting communications and stakeholder briefings ensuring our commercial enablement team and stakeholders are aligned, informed, and empowered to succeed.
What You’ll Do on a Typical Day:
- Lead the Commercial Enablement (CE) plan to enable a large change management program.
- Ensure the enablement program is aligned to overall commercial priorities and timelines and provide status updates via stand ups and Smartsheet reports.
- Act as the project lead within the enablement team ensuring teams are aligned to the program objectives and are delivering against agreed timelines. Ensure risks are tracked.
- Represent CE on key project calls and execute against requirements including supporting field briefings and communications.
- Support the tactical delivery of communications and execution of the plan by supporting briefings and communications.
- Ensure successful delivery and execution according to major milestones.
- Create and plan stakeholder updates to ensure alignment and address concerns.
- Serve as the primary point of contact for program-related inquiries and escalations, facilitating collaboration and knowledge-sharing among team members and stakeholders.
What We’re Looking For:
- 3+ years of project management experience. Formal PMO experience preferred.
- Proven experience managing commercial or business enablement programs in a matrixed organisation.
- Demonstrated experience in program leadership and delivery with strong execution management capabilities.
- Excellent communication, stakeholder management, and analytical skills.
- Proven ability to drive internal alignment and cross-functional collaboration.
- Extensive experience creating stakeholder briefings and executive communications.
- Communication and influence skills – ability to craft compelling messages and communicate effectively across all levels including internal and client messaging.
- Presentation and facilitation skills – expertise in delivering engaging briefings and leading stakeholder sessions.
- Delivery execution excellence – strong capability to drive program execution, manage timelines, and ensure on-time delivery.
Location: United Kingdom
The #TeamGBT Experience:
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about "checking every box"; please apply anyway. You may be exactly the person we’re looking for!
Senior Manager, Commercial Enablement PMO - Fixed term 18 months in London employer: American Express Global Business Travel
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager, Commercial Enablement PMO - Fixed term 18 months in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amex GBT on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by understanding their commercial enablement strategies. Show us you know how to align with their goals and how your experience fits into their vision. Tailor your examples to highlight your project management skills!
✨Tip Number 3
Practice your communication skills! Since this role involves stakeholder engagement, we suggest you rehearse how to present your ideas clearly and confidently. Maybe even do a mock interview with a friend to get feedback.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of the Amex GBT team.
We think you need these skills to ace Senior Manager, Commercial Enablement PMO - Fixed term 18 months in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in project management and commercial enablement. We want to see how your skills align with the role, so don’t hold back on showcasing your achievements!
Showcase Your Communication Skills: Since this role involves a lot of stakeholder engagement, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application, and consider including examples of how you've effectively communicated in past roles.
Highlight Your Leadership Experience: We’re looking for someone with strong program leadership capabilities. Be sure to mention any relevant experiences where you’ve led teams or projects, especially in a matrixed organisation. This will help us see your potential impact on our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your Program Inside Out
Before the interview, make sure you thoroughly understand the change management program you'll be leading. Familiarise yourself with its objectives, key milestones, and how it aligns with commercial priorities. This will help you demonstrate your strategic thinking and show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves a lot of stakeholder engagement and communication, prepare examples of how you've successfully crafted messages and briefings in the past. Be ready to discuss how you can ensure alignment and keep everyone informed throughout the program's execution.
✨Highlight Your Project Management Experience
With over 3 years of project management experience required, come prepared to discuss specific projects you've led. Focus on your ability to manage timelines, track risks, and deliver results. Use metrics or outcomes to illustrate your success in previous roles.
✨Demonstrate Cross-Functional Collaboration
This position requires strong collaboration skills across various teams. Think of examples where you've worked with different departments to achieve a common goal. Highlight how you facilitated knowledge-sharing and drove internal alignment to ensure successful program delivery.
