Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Advise and arrange travel for corporate clients, ensuring exceptional service and support.
- Company: Join Amex GBT, a leader in travel innovation with a collaborative culture.
- Benefits: Enjoy flexible benefits, travel perks, and access to 20,000+ learning courses.
- Why this job: Make a real impact in the travel industry while developing your skills.
- Qualifications: Experience in travel consulting and strong communication skills are essential.
- Other info: Flexible shifts available, with great opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We are here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
What You'll Do
- Advise and arrange travel for corporate business customers (both individuals and groups)
- Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
- Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
- Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
- Use positive telephone service techniques and act on special customer requests
- Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
We look forward to sharing more detailed job functions and key performance indicators during the interview process.
What We're Looking For
- Passion for excellence in client service, including proactive anticipation of needs
- Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo)
- Professional communication (written and verbal)
- Attention to detail
- Act with integrity, and look after personal traveler information
- Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
- Resolving customer issues quickly and independently / with supplier
- Teamwork and openness to feedback
Our Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends.
Location
United Kingdom
The #TeamGBT Experience
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about "checking every box;" please apply anyway. You may be exactly the person we're looking for!
As a Travel Consultant, you'll join our highly skilled remote team, providing outstanding service to our corporate business clients. We're most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT. Ensure compliance to customers' agreed travel policy, service provider policies, and regulatory requirements.
Group Air Consultant in London employer: American Express Global Business Travel
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Group Air Consultant in London
✨Tip Number 1
Get to know the company culture before your interview. Check out Amex GBT's values and mission, and think about how your own experiences align with them. This will help you show that you're not just a good fit for the role, but also for the team.
✨Tip Number 2
Practice your communication skills! Since you'll be advising corporate clients, being articulate and confident is key. Try role-playing common scenarios with a friend or family member to get comfortable with the types of conversations you might have.
✨Tip Number 3
Brush up on your GDS knowledge. If you’re familiar with Sabre, Apollo, Galileo, or Amadeus, great! If not, take some time to learn the basics. Showing that you’re proactive about this can really impress during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Amex GBT team!
We think you need these skills to ace Group Air Consultant in London
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or insights that highlight why you’re excited about the role of Group Air Consultant at Amex GBT.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, especially your GDS expertise!
Be Professional Yet Personable: While it’s important to maintain a professional tone, don’t be afraid to let your personality come through. We value communication skills, so show us how you can connect with clients and colleagues alike.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows your enthusiasm for joining our team at Amex GBT!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Global Distribution Systems like Sabre, Apollo, Galileo, and Amadeus. Familiarity with these systems will not only impress your interviewers but also show that you're ready to hit the ground running.
✨Showcase Your Client Service Skills
Prepare examples of how you've provided excellent client service in the past. Think about times when you anticipated a client's needs or resolved issues quickly. This will demonstrate your passion for excellence and your ability to handle customer requests effectively.
✨Research the Company Culture
Dive into Amex GBT's values and culture before your interview. Understanding their commitment to inclusion and collaboration will help you align your answers with what they value, making you a more attractive candidate.
✨Be Ready for Teamwork Questions
Since teamwork is key in this role, prepare to discuss your experiences working in teams. Think of specific instances where you coached or mentored colleagues, as well as how you’ve received and acted on feedback. This will highlight your collaborative spirit.
