At a Glance
- Tasks: Lead client relationships and drive growth in the travel consulting sector.
- Company: Join Amex GBT, a leader in global business travel with an inclusive culture.
- Benefits: Flexible benefits, travel perks, and access to 20,000+ courses for personal development.
- Other info: Embrace a dynamic environment with opportunities for career advancement and inclusion.
- Why this job: Make a real impact in the travel industry while developing your leadership skills.
- Qualifications: Strong leadership, innovative thinking, and experience in travel or procurement consulting.
The predicted salary is between 60000 - 80000 € per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and — through their work — can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
The Client Portfolio Leader will provide broad T&E consulting solutions to Global Business Travel clients. S/he will facilitate revenue growth, customer satisfaction and retention within an assigned portfolio of client relationships. The successful candidate will drive client interactions, facilitate decision‑making, program strategy and the delivery of our solutions.
The Client Portfolio Leader will be responsible for a team of consultants and analyst resources. In addition to engagement delivery and people leadership they will be expected to assist with the development and enhancement of our value proposition.
Responsibilities- Relationship Management: Build and maintain strong and trusted partnerships with key players and decision‑makers within client organizations and across American Express GBT. Elevate, deepen, and broaden all client relationships and maintain these through a thorough understanding of client and business needs.
- Business Development: Proactively identify and recommend business building opportunities that drive growth and profitability for both American Express GBT and the client. Collaborate with other internal partners, especially Client Management and Sales, to identify key business development opportunities to achieve revenue and profitability goals. Supports execution of internal/external growth initiatives.
- Leadership: Create and maintain master consulting frameworks, best practices, and delivery models in the Practice Lines. Build thought leadership and eminence for GBC. Provide sales support including training, and production of sales and marketing materials (including statements of work, pricing guidelines and tools, pitch decks, and customer proof points and case study collateral). Responsible for profitability and revenue growth.
- People Development: Provide direction and support to team members to successfully meet all client needs and expectations. Support career management and training objectives.
- Engagement Execution: Effectively scope and plan project and engagement resources, manage engagements, and execute multiple work objectives on‑time and within budget. Profitability and revenue generating responsibility.
- Strong focus on quality. Ability to create alternative delivery models and frameworks.
- Problem Solving & Analysis: Understand client priorities and available American Express GBT Consulting solutions. Analyze solutions and information assets to generate highly strategic, insightful, creative, and customized recommendations for clients, leveraging relevant industry knowledge.
- Strong leadership qualities focused on growth and results.
- Ability to think innovatively and entrepreneurially about business solutions.
- Experience in Travel Consulting or Procurement Consulting a plus.
- Experience in the Travel Commodity Management strongly preferred.
- Executive presence and gravitas.
- Strategic and innovative thinker; able to tackle complex competitive challenges.
- Experience leading businesses built on data and analytics.
- Strong project management expertise.
- Ability to travel.
- Exceptional quality of delivery.
- Experience developing business opportunities including pitch generation & executive reviews.
- Experience managing multi‑disciplinary and cross‑functional global teams.
Location: London, United Kingdom
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
Client Portfolio Leader in London employer: American Express Global Business Travel
At Amex GBT, we pride ourselves on fostering an inclusive and collaborative culture where every voice is valued, making it an exceptional place for professionals seeking to make a meaningful impact in the travel industry. As a Client Portfolio Leader in London, you'll benefit from tailored flexible benefits, extensive learning opportunities with access to over 20,000 courses, and a commitment to employee growth and wellbeing, all while enjoying unique travel perks that enhance your work-life balance. Join us to lead a dynamic team, drive client success, and contribute to innovative solutions in a supportive environment.
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Client Portfolio Leader in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Prepare for those interviews! Research the company inside out, understand their values, and think about how your experience aligns with their needs. Practise common interview questions and have your own questions ready to show you’re genuinely interested.
✨Tip Number 3
Showcase your leadership skills! Whether it’s through past experiences or projects, highlight how you’ve led teams or initiatives. Companies like Amex GBT are looking for candidates who can drive results and inspire others.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the latest job openings and resources to help you land that dream role.
We think you need these skills to ace Client Portfolio Leader in London
Some tips for your application 🫡
Show Your Passion for Travel:When writing your application, let your love for travel shine through! Mention any experiences that highlight how travel has inspired you and how you can bring that passion to the Client Portfolio Leader role.
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the responsibilities of building client relationships and driving business growth.
Highlight Leadership Experience:Since this role involves leading a team, be sure to showcase your leadership qualities. Share examples of how you've successfully managed teams or projects in the past, and how you can support and develop your future colleagues at Amex GBT.
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your Client Inside Out
Before the interview, dive deep into understanding Amex GBT's client portfolio and their specific needs. Familiarise yourself with their consulting solutions and think about how you can enhance client relationships. This will show your genuine interest and readiness to contribute.
✨Showcase Your Leadership Skills
As a Client Portfolio Leader, demonstrating strong leadership is key. Prepare examples of how you've successfully led teams or projects in the past. Highlight your ability to inspire and develop others, as well as your experience in managing cross-functional teams.
✨Be Ready to Discuss Business Development
Think about ways you can drive growth and profitability for both Amex GBT and its clients. Come prepared with ideas on potential business opportunities and how you would approach them. This shows you're proactive and have a strategic mindset.
✨Prepare for Problem-Solving Scenarios
Expect to tackle complex challenges during the interview. Brush up on your analytical skills and be ready to discuss how you would approach problem-solving in a travel consulting context. Use real-life examples to illustrate your thought process and innovative thinking.
