At a Glance
- Tasks: Research and prototype AI solutions to enhance travel consulting and operational efficiency.
- Company: Join Amex GBT, a leader in travel technology with an inclusive culture.
- Benefits: Competitive salary, flexible benefits, travel perks, and access to 20,000 courses.
- Other info: Mentorship from industry leaders and opportunities for career growth.
- Why this job: Gain hands-on experience in AI strategy while making a real impact in the travel industry.
- Qualifications: Pursuing a degree in Computer Science, Data Science, or related field with AI knowledge.
The predicted salary is between 20000 - 30000 € per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Job Purpose
You’ll work alongside expert consultants and technology leaders to identify, validate, and prototype AI solutions that enhance how our clients and consultants work, improve operational efficiency, and accelerate our Consulting business growth. You’ll bridge emerging AI technologies - including Generative AI, Large Language Models with real-world applications in travel. In this dynamic role, you’ll equip the Amex GBT Consulting team with cutting‑edge AI tools, standardized prompts, and strategic assets that enable exceptional, consistent client outcomes.
What You’ll Do
- Research AI opportunities: Explore current and emerging AI technologies and recommend practical applications for travel consulting (analytics, insight generation, sentiment analysis).
- Create standardized prompts: Learn our available AI tools and build reusable prompts for consultant tasks, establishing a knowledge base your colleagues can draw on.
- Build proof of concepts: Prototype and validate AI use cases using no-code/low-code tools to test solutions quickly.
- Enhance existing AI infrastructure: Run new queries on our consulting-specific AI tools and refine prompts to improve performance.
- Evaluate feasibility: Assess proposed AI solutions by weighing impact (ROI and user experience) against technical requirements, helping prioritize high‑potential projects.
- Uncover insights from data: Analyze customer feedback, booking trends, and reviews to spot opportunities for personalized recommendations and sentiment analysis.
- Document your work: Create technical documentation, workflow diagrams, and ROI projections for promising AI projects.
- Lead innovation sessions: Organize and facilitate brainstorming with Consulting, Engineering, Analysis, Marketing, Product, and clients to understand challenges, validate use cases, and gather feedback. Present findings in clear, compelling language that demonstrates business value.
- Translate for everyone: Explain AI concepts in accessible terms to clients and internal stakeholders, ensuring alignment on objectives and outcomes.
What We’re Looking For
- Education: Recently completed or currently pursuing a Master’s degree, or in your final year of an Undergraduate degree in Computer Science, Data Science, AI, Business Analytics, or related field.
- AI & technical foundation: Strong grasp of generative AI, Large Language Models, prompt engineering, and conversational AI agents. Familiarity with Python, SQL, or no‑code automation platforms.
- Travel industry curiosity: Genuine interest in how technology transforms travel, hospitality, or tourism.
- Communication & problem‑solving: Creative thinker with a proactive approach. You can translate complex technical concepts for non‑technical audiences, present ideas confidently, gather requirements, and build rapport across diverse groups in a consulting environment.
- Collaborative spirit: You work well across Consulting, Engineering, Analysis, Marketing, and Product teams while staying focused on what clients need. You listen actively, ask thoughtful questions, and connect client business goals to AI opportunities.
- Self‑driven & organized: Highly motivated and self‑organized, thriving in fast‑paced, high‑growth settings while juggling multiple projects.
What You Will Gain
- Mentorship from industry leaders in travel technology and AI innovation.
- Hands‑on experience developing AI strategies from ideation through production‑level prototyping.
- A portfolio of real‑life, business examples of AI use cases for travel.
- Competitive internship salary.
- Direct exposure to our Consulting practice and how we engage with clients.
Location: London, United Kingdom
The #TeamGBT Experience
- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
- Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
- We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
- And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
AI Strategy & Innovation Intern in London employer: American Express Global Business Travel
At Amex GBT, we foster an inclusive and collaborative culture where your contributions are valued, and you can make a meaningful impact in the travel industry. As an AI Strategy & Innovation Intern in London, you'll gain hands-on experience working alongside industry leaders, access to extensive learning resources, and the opportunity to develop innovative AI solutions that enhance client outcomes. With flexible benefits and a commitment to employee growth, Amex GBT is an excellent employer for those looking to thrive in a dynamic environment.
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land AI Strategy & Innovation Intern in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amex GBT on LinkedIn. Ask them about their experiences and any tips they might have for landing the internship. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for interviews by brushing up on your AI knowledge. Be ready to discuss generative AI and Large Language Models, and think of real-world applications in travel. Show us you’re passionate about how tech can transform the industry!
✨Tip Number 3
Practice your communication skills! You’ll need to explain complex AI concepts in simple terms. Try explaining what you know to a friend or family member who isn’t in tech – if they get it, you’re on the right track!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our learning platform for courses that can boost your skills and make you stand out even more.
We think you need these skills to ace AI Strategy & Innovation Intern in London
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and its impact on the travel industry shine through. We want to see how you connect your studies and experiences with the exciting opportunities in AI that can transform our consulting practices.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant projects or coursework that showcase your understanding of generative AI, Large Language Models, and any hands-on experience you've had with no-code tools. We love seeing how your background fits with what we do!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language to explain your ideas and experiences. Remember, we’re looking for someone who can translate complex concepts into accessible terms, so practice that skill right from the start.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Amex GBT!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your AI Stuff
Make sure you brush up on your knowledge of generative AI, Large Language Models, and prompt engineering. Be ready to discuss how these technologies can be applied in the travel industry, as this will show your genuine interest and understanding of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in the past, especially those involving technology or data analysis. Think about how you can translate technical concepts into simple terms, as this is crucial for communicating with non-technical stakeholders.
✨Be Ready to Collaborate
Since the role involves working across various teams, think of instances where you've successfully collaborated with others. Highlight your ability to listen actively, ask thoughtful questions, and connect business goals to AI opportunities during the interview.
✨Prepare Questions
Have a list of insightful questions ready to ask your interviewers. This could include inquiries about the company's current AI projects or how they envision the future of AI in travel consulting. It shows your enthusiasm and helps you gauge if the company is the right fit for you.
