Cruise Travel Consultant - Remote

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We\’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Do you have the precision, professionalism, and passion for quality we\’re looking for? As a VIP Travel Consultant for GBT, you\’ll manage travel for some of our most exclusive and rewarding VIP clients, including business executives and famous names in the entertainment industry – We offer great shift premiums for those who work alternative shifts and who have dual GDS experience! We\’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities; most of our Traveler Care leadership started as a Travel Counselor, and you can find us in almost every other department at GBT! Advise and arrange travel for corporate business customers (both individuals and groups) in the US Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations Ensure compliance to customers\’ agreed travel policy, service provider policies, and regulatory requirements Use positive telephone service techniques and act on special customer requests Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels We look forward to sharing more detailed job functions and key performance indicators during the interview process. Passion for excellence in client service, including proactive anticipation of needs ~ 1+ years corporate travel experience, including fares, ticketing, car, hotel, air, and rail for domestic and international travel. ~ Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family . Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .