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For Companies At a Glance
- Tasks: Book and manage travel for groups of 10 to 2000+ people, ensuring excellent service.
- Company: Join Amex GBT, a leader in corporate travel with a focus on positive impact and inclusivity.
- Benefits: Enjoy flexible benefits, travel perks, and access to over 20,000 courses for personal development.
- Why this job: Be part of a collaborative culture where your voice matters and you can make a difference.
- Qualifications: 1-3 years experience in travel booking, proficient in Amadeus and MS Office, strong attention to detail.
- Other info: Standby availability for some weekends required; all applicants are encouraged to apply regardless of qualifications.
The predicted salary is between 36000 - 60000 £ per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We\’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Corporate Travel Consultant (Group/T4M -Travel4Meeting) must be experienced in booking Individual Air/Rail + Group Air/Rail travel, responsible for group movements ranging from 10 to 2000+ people.
What You will Do
- Deliver outstanding service based on the clients Event Brief including research, policies, and management of Suppliers
- Overall client retention in terms of establishing a professional long term relationship, service excellence and account growth
- Planning, coordination, and execution of Corporate Travel, Workshops & Seminars
- Achieve targeted financial results whilst delivering high quality service and demonstrate significant savings on client spend.
- Sound Company product knowledge and ability to cross sell products where possible
- Ensuring all processes followed are robust, that our activity and time management is efficient and that we all give attention to developing and growing our business.
- Additional duties as requested (Standby on-duty availability for some weekends a year)
What we are looking for
- GDS: Group and individual reservations: Amadeus crucial
- MS Office user
- Proficient Business English
- Minimum of 1-3 years\’ experience in Group or Individual Flight booking
- Able to work well in a Team
- High level of attention to detail
The T4M role contains all or some of the following tasks:
- Understand and meet Client Service Level Agreements (SLA if applicable)
- Qualifying call or email with enquiry owner to determine travel requirements
- Identify appropriate transportation options according to client needs
- Follow R-Max preferred suppliers\’ program
- Confirm and manage supplier deadlines
- Reminders to customer on supplier deadlines
- Secure enquiry owner approval on budget and terms & conditions of suppliers
- Utilising registration web site tools, capturing delegates\’ information and sending flight offers/confirmations directly, managing delegate changes and updates is also an advantage.
Location
United Kingdom
The Experience
Work and life: Find your happy medium at Amex GBT.
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Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
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Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
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Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
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We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
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And much more!
A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement .
What if I don\’t meet every requirement? If you\’re passionate about our mission and believe you\’d be a phenomenal addition to our team, don\’t worry about checking every box; please apply anyway. You may be exactly the person we\’re looking for!
Corporate Travel Consultant (T4M -Travel4Meeting) (Not Specified) employer: American Express Global Business Travel
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Corporate Travel Consultant (T4M -Travel4Meeting) (Not Specified)
✨Tip Number 1
Familiarise yourself with Amadeus, as it's crucial for this role. If you haven't used it before, consider taking an online course or tutorial to get a head start on the system.
✨Tip Number 2
Network with professionals in the corporate travel industry. Attend events or join online forums where you can connect with others who work in similar roles, as they may provide insights or even referrals.
✨Tip Number 3
Brush up on your knowledge of client service level agreements (SLAs). Understanding how to meet and exceed these expectations will be key in demonstrating your capability during interviews.
✨Tip Number 4
Showcase your attention to detail by preparing a mock itinerary for a group trip. This will not only demonstrate your organisational skills but also give you a practical example to discuss during your interview.
We think you need these skills to ace Corporate Travel Consultant (T4M -Travel4Meeting) (Not Specified)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in booking both individual and group travel. Emphasise your familiarity with GDS systems, particularly Amadeus, and any specific achievements in client retention or service excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for travel and how it can be a force for good. Mention your understanding of the role's responsibilities and how your skills align with the company's mission and values.
Showcase Your Teamwork Skills: Since the role requires working well in a team, provide examples in your application of how you've successfully collaborated with colleagues in previous roles, especially in high-pressure situations.
Highlight Attention to Detail: Given the importance of detail in travel bookings, include specific instances where your attention to detail has led to successful outcomes, such as avoiding errors in bookings or managing complex itineraries.
How to prepare for a job interview at American Express Global Business Travel
✨Showcase Your Travel Expertise
Make sure to highlight your experience in booking both individual and group travel. Be prepared to discuss specific examples of how you've successfully managed travel for large groups, as this is crucial for the Corporate Travel Consultant role.
✨Demonstrate Attention to Detail
Given the high level of detail required in this position, be ready to provide examples of how you've ensured accuracy in bookings and client communications. This will show that you understand the importance of precision in travel management.
✨Familiarise Yourself with GDS Systems
Since Amadeus is a key tool for this role, brush up on your knowledge of GDS systems. If you have experience with Amadeus, be sure to mention it, and if not, express your willingness to learn quickly.
✨Emphasise Team Collaboration
This role requires working well within a team, so be prepared to discuss your experiences collaborating with colleagues. Share examples of how you've contributed to team success and maintained positive relationships in previous roles.
