Commercial Strategy and Planning, Manager (PMO)

About the role

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As Manager, Commercial Strategy and Planning (PMO), you will run the core PMO disciplines for our commercial initiative portfolio. You will keep plans and progress up to date, help prioritise what matters most, act as the link between Commercial Strategy and Planning and Product/Technology, oversee deployment and change management, and resolve critical issues as they arise.

What you'll be doing:

• Build and maintain plans for initiatives across the portfolio, and provide regular progress updates to stakeholders.
• Support prioritisation of initiatives, balancing capacity, dependencies, and commercial value.
• Act as the key interlock between Commercial Strategy and Planning and Product/Technology teams.
• Manage deployment and change management for initiatives and releases affecting the commercial organisation.
• Triage and resolve critical and high-priority issues, keeping stakeholders informed throughout.

What we're looking for:

• Bachelor's degree in Business, Project Management, or a related field.
• Experience in a PMO, portfolio management, or project delivery role.
• Experience working with Product and/or Technology teams
• Ability to shape and define plans.
• Proficiency in PMO business process.
• Diligent and organised.
• PMO certification or training (e.g., PRINCE2, P3O, PMP).
• (preferred) Experience running governance and steering committee reporting.
• (preferred) Familiarity with PMO tools (e.g., Jira, Smartsheet, MS Project)

Location

London, United Kingdom

Benefits

• Flexible benefits are tailored to each country and start the day you do.
• These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT.
• You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

Diversity and Inclusion

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities.

Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;” please apply anyway. You may be exactly the person we’re looking for!