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- Tasks: Advise and arrange travel for corporate clients while anticipating their needs.
- Company: Join Amex GBT, a leader in innovative travel solutions with a warm culture.
- Benefits: Flexible benefits, health insurance, travel perks, and access to 20,000 courses.
- Why this job: Make an impact in the travel industry while working remotely with a supportive team.
- Qualifications: Experience with GDS systems and a passion for excellent client service.
- Other info: Fully remote role with opportunities for career advancement and internal promotions.
The predicted salary is between 28800 - 48000 ÂŁ per year.
Business Travel Consultant page is loaded## Business Travel Consultantlocations: United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: J-79463Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.As a Business Travel Consultant, you’ll join our highly skilled remote team, providing outstanding service to our business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.**What You’ll Do*** Advise and arrange travel for corporate business customers (both individuals and groups)* Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services* Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations* Use various Global Distribution Systems (GDSs), especially Sabre or Amadeus.* Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements* Use positive telephone service techniques and act on special customer requests* Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levelsWe look forward to sharing more detailed job functions and key performance indicators during the interview process.**What We’re Looking For*** Advanced knowledge of GDS: Sabre or Amadeus* Prior experience in business travel* Passion for excellence in client service, including proactive anticipation of needs* Professional communication (written and verbal)* Attention to detail* Act with integrity, and look after personal traveler information* Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)* Resolving customer issues quickly and independently / with supplier* Teamwork and openness to feedbackOur Traveler Care team is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work Monday to Friday, 7:00 – 19:00 (37.5 hours per week).This role is fully remote – must reside in the UK.**Location**United Kingdom**The #TeamGBT Experience**Work and life: Find your happy medium at Amex GBT.* **Flexible benefits** are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.* **Travel perks:** get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.* **Develop the skills you want** when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.* **We strive to champion Inclusion** in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.* And much more!All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the .If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;\” please apply anyway. You may be exactly the person we’re looking for!locations: United Kingdomtime type: Full timeposted on: Posted 30+ Days Ago
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Business Travel Consultant employer: American Express Global Business Travel
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Travel Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry, especially those who work at Amex GBT. A friendly chat can open doors and give you insider info about the company culture and job openings.
✨Tip Number 2
Prepare for the interview by researching common questions for Business Travel Consultants. Practice your answers, focusing on your experience with GDS systems like Sabre or Amadeus, and how you've provided excellent client service in the past.
✨Tip Number 3
Show off your passion for travel! During interviews, share stories that highlight your love for the industry and how you’ve gone above and beyond for clients. This will help you stand out as someone who truly cares about the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our amazing team at Amex GBT.
We think you need these skills to ace Business Travel Consultant
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or insights that highlight why you’re excited about the role of a Business Travel Consultant at Amex GBT.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with our needs, especially your knowledge of GDS like Sabre or Amadeus.
Highlight Your Communication Skills: Since this role involves professional communication, be sure to showcase your written and verbal skills in your application. Use clear and concise language, and don’t forget to proofread for any errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your GDS Inside Out
Make sure you brush up on your knowledge of Global Distribution Systems, especially Sabre or Amadeus. Be ready to discuss how you've used these systems in past roles and how they can enhance the travel experience for clients.
✨Showcase Your Client Service Skills
Prepare examples that highlight your passion for client service. Think about times when you anticipated a client's needs or resolved an issue quickly. This will demonstrate your proactive approach and commitment to excellence.
✨Research Amex GBT's Culture
Familiarise yourself with Amex GBT's inclusive and collaborative culture. Be prepared to discuss how you can contribute to this environment and why it resonates with you. Showing that you align with their values can set you apart.
✨Be Ready for Teamwork Questions
Since teamwork is crucial in this role, think of specific instances where you've collaborated effectively with others. Be ready to share how you’ve coached or mentored colleagues, as this reflects your ability to improve service levels within the team.
