At a Glance
- Tasks: Research and prototype AI solutions to enhance travel consulting and operational efficiency.
- Company: Join Amex GBT, a leader in travel technology with an inclusive culture.
- Benefits: Competitive salary, flexible benefits, travel perks, and access to 20,000 courses.
- Other info: Gain mentorship from industry leaders and hands-on experience in a dynamic environment.
- Why this job: Make a real impact in the travel industry while developing cutting-edge AI strategies.
- Qualifications: Pursuing a degree in Computer Science, Data Science, or related field with AI knowledge.
The predicted salary is between 20000 - 30000 € per year.
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Job Purpose
You’ll work alongside expert consultants and technology leaders to identify, validate, and prototype AI solutions that enhance how our clients and consultants work, improve operational efficiency, and accelerate our Consulting business growth. You’ll bridge emerging AI technologies - including Generative AI, Large Language Models with real-world applications in travel. In this dynamic role, you’ll equip the Amex GBT Consulting team with cutting‑edge AI tools, standardized prompts, and strategic assets that enable exceptional, consistent client outcomes.
What You’ll Do
- Research AI opportunities: Explore current and emerging AI technologies and recommend practical applications for travel consulting (analytics, insight generation, sentiment analysis).
- Create standardized prompts: Learn our available AI tools and build reusable prompts for consultant tasks, establishing a knowledge base your colleagues can draw on.
- Build proof of concepts: Prototype and validate AI use cases using no-code/low-code tools to test solutions quickly.
- Enhance existing AI infrastructure: Run new queries on our consulting-specific AI tools and refine prompts to improve performance.
- Evaluate feasibility: Assess proposed AI solutions by weighing impact (ROI and user experience) against technical requirements, helping prioritize high‑potential projects.
- Uncover insights from data: Analyze customer feedback, booking trends, and reviews to spot opportunities for personalized recommendations and sentiment analysis.
- Document your work: Create technical documentation, workflow diagrams, and ROI projections for promising AI projects.
- Lead innovation sessions: Organize and facilitate brainstorming with Consulting, Engineering, Analysis, Marketing, Product, and clients to understand challenges, validate use cases, and gather feedback.
- Present findings in clear, compelling language that demonstrates business value.
- Translate for everyone: Explain AI concepts in accessible terms to clients and internal stakeholders, ensuring alignment on objectives and outcomes.
What We’re Looking For
- Education: Recently completed or currently pursuing a Master’s degree, or in your final year of an Undergraduate degree in Computer Science, Data Science, AI, Business Analytics, or related field.
- AI & technical foundation: Strong grasp of generative AI, Large Language Models, prompt engineering, and conversational AI agents. Familiarity with Python, SQL, or no‑code automation platforms.
- Travel industry curiosity: Genuine interest in how technology transforms travel, hospitality, or tourism.
- Communication & problem‑solving: Creative thinker with a proactive approach. You can translate complex technical concepts for non‑technical audiences, present ideas confidently, gather requirements, and build rapport across diverse groups in a consulting environment.
- Collaborative spirit: You work well across Consulting, Engineering, Analysis, Marketing, and Product teams while staying focused on what clients need. You listen actively, ask thoughtful questions, and connect client business goals to AI opportunities.
- Self‑driven & organized: Highly motivated and self‑organized, thriving in fast‑paced, high‑growth settings while juggling multiple projects.
What You Will Gain
- Mentorship from industry leaders in travel technology and AI innovation.
- Hands‑on experience developing AI strategies from ideation through production‑level prototyping.
- A portfolio of real‑life, business examples of AI use cases for travel.
- Competitive internship salary.
- Direct exposure to our Consulting practice and how we engage with clients.
Location: London, United Kingdom
The #TeamGBT Experience
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.
AI Strategy & Innovation Intern employer: American Express Global Business Travel
Amex GBT is an exceptional employer that fosters a collaborative and inclusive culture, where your contributions are valued and can truly make a difference in the travel industry. As an AI Strategy & Innovation Intern in London, you'll gain hands-on experience and mentorship from industry leaders, while enjoying flexible benefits, travel perks, and extensive learning opportunities to support your professional growth.
Contact Detail:
American Express Global Business Travel Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land AI Strategy & Innovation Intern
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Amex GBT on LinkedIn. Ask them about their experiences and any tips they might have for landing the internship. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for your interview by brushing up on AI concepts and travel industry trends. Be ready to discuss how you can apply your knowledge to real-world scenarios. Show us your passion for tech in travel!
✨Tip Number 3
Practice your presentation skills! You might need to explain complex AI ideas to non-technical folks. Make sure you can break it down simply and clearly. We love candidates who can communicate effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, keep an eye on our learning platform for courses that can boost your skills before the interview!
We think you need these skills to ace AI Strategy & Innovation Intern
Some tips for your application 🫡
Show Your Passion for AI:When you're writing your application, let your enthusiasm for AI and its impact on the travel industry shine through. We want to see how you connect your studies and experiences with the exciting opportunities in AI that can transform our consulting practices.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight relevant projects or coursework that showcase your skills in generative AI, prompt engineering, or any tech tools you've used. We love seeing how your background aligns with what we're looking for!
Be Clear and Concise:In your written application, clarity is key! Use straightforward language to explain your experiences and ideas. We appreciate applicants who can communicate complex concepts simply, especially since you'll be translating AI jargon for non-technical audiences.
Apply Through Our Website:Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Amex GBT!
How to prepare for a job interview at American Express Global Business Travel
✨Know Your AI Stuff
Make sure you brush up on generative AI, Large Language Models, and prompt engineering. Be ready to discuss how these technologies can be applied in the travel industry, as this will show your genuine interest and understanding of the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex problems in the past. Think about situations where you had to translate technical concepts for non-technical audiences, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Research Amex GBT
Familiarise yourself with Amex GBT’s mission and values, especially their focus on travel as a force for good. Understanding their culture will help you align your answers with what they value, making you a more appealing candidate.
✨Prepare Questions
Have thoughtful questions ready to ask at the end of your interview. This could be about their current AI projects or how they envision the future of AI in travel consulting. It shows your enthusiasm and that you’re serious about the role.
