b Overview /b p As a member of the Commercial Strategy Planning team, you will shape and drive strategic initiatives that underpin Amex GBT’s growth, with a focus on SME and customer-obsessed powerplays. You’ll partner with senior leaders across functions to articulate the long-term strategy and deliver executive-level recommendations. You will lead cross-functional projects, embed customer insights, and help redefine the commercial operating model to support software and services leadership. This role offers exposure to senior stakeholders and a fast-paced, transformation-driven environment. /p b Pay / Benefits /b ul li flexible benefits tailored to country /li li health and welfare insurance plans /li li retirement programs /li li parential leave and adoption support /li li wellbeing resources /li li travel perks (deals on flights, hotels, etc.) in travel portfolio access to 20k+ courses /li /ul b Responsibilities /b ul li Partner with senior leadership to develop and deliver the organisations long-term corporate strategy /li li Prepare high-quality presentations, recommendations and executive materials for senior leadership and key business stakeholders /li li Act as a strategic business partner to departments across the organisation, spanning Marketing, Sales, Customer Success, Strategy, Finance, and Product /li li Scope and lead cross-functional strategic projects, collaborating across commercial, operational, and corporate teams /li li Influence stakeholders across levels by building relationships in a fast-moving, cross-functional environment /li li Embed customer insights and feedback loops into strategy to align offerings with customer expectations /li li Help redefine the commercial operating model (people, process, and technology) to support growth in software and services leadership /li /ul b Key requirements /b ul li 5+ years of experience in commercial strategy, business planning, or go-to-market roles /li li Strong commercial acumen with ability to translate analysis into strategic recommendations /li li Highly analytical, structured thinker with problem-solving and data-driven decision-making skills /li li Experience working with senior stakeholders and influencing cross-functional decisions /li li Proven track record driving cross-functional transformation initiatives involving people, process, and technology /li li Proactive, self-starting approach with ability to lead fast-moving pieces of work /li li Excellent communication and presentation skills to engage from operational teams to executive leadership /li li Experience deploying or improving commercial governance frameworks, operating models, and dashboards is a plus /li li Familiarity with AI, automation, or digital tools for sales and marketing transformation preferred /li /ul ul li excellent communication /li li relationship-building /li li proactivity /li li analytical capabilities /li li strategic planning /li li governance frameworks /li /ul
Commercial Strategy and Planning Manager employer: American Express Global Business Travel (GBT)
At Amex GBT, we foster an inclusive and collaborative culture where your contributions are valued, making it an exceptional place to grow your career as a Commercial Strategy & Planning Consultant. Located in London, we offer flexible benefits tailored to your needs, extensive learning opportunities with access to over 20,000 courses, and a commitment to championing inclusion through global INclusion Groups. Join us to make a meaningful impact in the travel industry while developing your skills alongside experienced professionals in a dynamic, cross-functional environment.
Contact Details:
American Express Global Business Travel (GBT) Recruitment Team
