American Express is seeking a Customer Care Professional for the UK Merchant Servicing team. The role supports UK merchants via phone and online channels, delivering high-quality service and problem resolution.
The position is hybrid, with 3 days in the office and up to 2 days from home, across a 35-hour week, Monday to Friday. You will build merchant relationships, resolve issues, and navigate multiple systems to maximize product usage and satisfaction.
Merchant Care Pro — Hybrid UK Support & Service employer: American Express Company
American Express Company is an attractive employer due to its commitment to employee development and a collaborative work culture. The company provides numerous opportunities for career advancement and access to a wide range of financial products and services. Employees enjoy a supportive environment that encourages innovation and teamwork.
