At a Glance
- Tasks: Bring our brand to life and create amazing shopping experiences for guests.
- Company: Join the vibrant American Eagle family, a leader in casual style since 1977.
- Benefits: Enjoy 40% off products, development opportunities, and fun store contests.
- Why this job: Be the face of a brand you love and connect with real people every day.
- Qualifications: Energetic, people-loving individuals aged 16+ with retail experience.
- Other info: Flexible hours, teamwork-focused environment, and potential for career advancement.
The predicted salary is between 10 - 13 £ per hour.
As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company, proud of it, love the products, and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
RESPONSIBILITIES
- Use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, with a "friends first" mindset.
- Explain AE & Aerie product details and make product suggestions to fit their needs.
- Introduce the AEO loyalty program and additional brand channels to guests.
- Flex between the Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
- Proactively resolve guest concerns while sticking to company policy.
- Assist the team and prioritize teamwork.
- Adhere to AEO's policies & procedures, acting with integrity.
QUALIFICATIONS
- Love interacting with people.
- Full of energy and able to handle multiple tasks in a fast‑paced environment.
- Available to work evenings, weekends, and holidays when guests shop.
- Love AE and Aerie products.
- Experience in retail.
- At least 16 years of age.
BENEFITS
- Work with REAL people – a supportive AEO Family.
- Opportunities for development, learning new skills, and potential career advancement.
- 40% off product at both AE & Aerie year‑round (plus additional seasonal discounts with new Floorsets!).
- Participation in store contests to win free merchandise and exclusive prizes.
ABOUT US
American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self‑expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the "Apply Before" date (if applicable), but may be extended based on applicant volume.
PAY/BENEFITS INFORMATION
Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part‑time or full‑time / exempt or non‑exempt), and years of service.
AE - Brand Ambassador (Sales Associate) employer: American Eagle
Contact Detail:
American Eagle Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AE - Brand Ambassador (Sales Associate)
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with AE and Aerie products, their values, and what makes them unique. This way, when you chat with potential employers, you can show your passion and knowledge, making you stand out.
✨Tip Number 2
Practice your people skills! Since the role is all about engaging with guests, try role-playing scenarios with friends or family. This will help you feel more confident and natural when it comes to interacting with customers during interviews.
✨Tip Number 3
Network like a pro! Connect with current employees on social media or at local events. They can give you insider tips on the hiring process and what the company really values, which can be super helpful in your application.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you can keep an eye on new openings and updates directly from the source. Don’t miss out on the chance to join our awesome team!
We think you need these skills to ace AE - Brand Ambassador (Sales Associate)
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your love for AE and Aerie shine through! We want to see how excited you are about our products and how you can bring that energy to the store.
Be Yourself: Remember, we value authenticity! Don’t be afraid to show your real self in your application. Share your personality and what makes you unique – it’s all about connecting with our guests!
Highlight Your Experience: If you've got retail experience, make sure to mention it! Tell us about your previous roles and how they’ve prepared you to engage with customers and create amazing shopping experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s super easy and ensures your application gets to the right place. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at American Eagle
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with American Eagle and Aerie's products. Understand their values and what makes them unique. This will help you connect with the brand during the interview and show your passion for their products.
✨Practice Your People Skills
As a Brand Ambassador, you'll be interacting with customers all day. Practice engaging with friends or family as if they were customers. Use a friendly tone, ask open-ended questions, and listen actively to their responses. This will prepare you for the 'friends first' mindset they value.
✨Showcase Your Team Spirit
Teamwork is key in this role. Think of examples from your past experiences where you worked well in a team. Be ready to share how you can contribute to a positive team environment and support your colleagues, especially during busy times.
✨Be Yourself!
American Eagle values authenticity, so don’t be afraid to let your personality shine through. Share your genuine love for the brand and its products. Being real and relatable will resonate well with the interviewers and reflect the company culture.