At a Glance
- Tasks: Bring our brand to life by providing amazing shopping experiences for every guest.
- Company: Join American Eagle, a leading brand known for casual style and authenticity.
- Benefits: Enjoy 40% off products, career advancement opportunities, and fun store contests.
- Other info: Flexible hours available, including evenings and weekends.
- Why this job: Be the face of our brand and connect with real people every day.
- Qualifications: Must love interacting with people and be at least 16 years old.
The predicted salary is between 9.9 - 12.1 £ per hour.
As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
- You're a people person! You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset.
- You're passionate about AE & Aerie product! Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
- You share the brand love! You're eager to introduce the AEO loyalty program and additional brand channels to guests.
- You can hang! Your skillset rocks no matter what zone you're in and you can easily flex between the Sales floor, Cash & Wrap, Fitting Room and Stockroom as needed.
- You're an innovative problem solver! Making your guests' day is your priority and you’re able to proactively resolve guest concerns while sticking to company policy.
- You're a team player - #teamwork! You're always willing to assist your team in #gettingthejobdone.
- You've got integrity! You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
- You love interacting with people!
- You're full of energy and can handle multiple tasks in a fast-paced environment.
- You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
- You love AE and Aerie products.
- You've worked in retail before.
- You're at least 16 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
- They work with REAL people - there's nothing like your #AEOFamily.
- They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
- They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
- They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
American Eagle is a leading American jeans and apparel brand, the go-to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self-expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.
AEO is an Equal Opportunity Employer and is committed to complying with all federal, state and local equal employment opportunity ("EEO") laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race or color, religion or creed, alienage or citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information or predisposing genetic characteristics, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.
For Brand Ambassador and Stock positions, hiring will be based on need, however, applications are accepted on an ongoing basis. For all other store jobs, applications will be accepted until the Apply Before date (if applicable), but may be extended based on applicant volume.
PAY/BENEFITS INFORMATION:
Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may be eligible to receive paid sick leave and AEO may provide REAL rewards at its discretion. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.
AE - Brand Ambassador (Sales Associate) in Birmingham employer: American Eagle Outfitters
At Aerie, we pride ourselves on fostering a vibrant and inclusive work culture where every associate is valued as part of the AEOFamily. As a Merchandise Leader, you'll enjoy competitive benefits including a generous employee discount, opportunities for professional growth, and a supportive environment that champions teamwork and recognition. Located at the Indiana Premium Outlets, you’ll be part of a fast-growing brand that celebrates body positivity and empowers individuals to embrace their real selves.
StudySmarter Expert Advice🤫
We think this is how you could land AE - Brand Ambassador (Sales Associate) in Birmingham
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including American Eagle Outfitters, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace AE - Brand Ambassador (Sales Associate) in Birmingham
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like American Eagle Outfitters that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at American Eagle Outfitters will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about American Eagle Outfitters and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at American Eagle Outfitters
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at American Eagle Outfitters, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at American Eagle Outfitters!
