At a Glance
- Tasks: Repair smartphones and tablets, providing fast, reliable service to customers.
- Company: Join iSmash, a fun and supportive tech repair company.
- Benefits: Competitive salary, commission, career development, and generous holiday allowance.
- Other info: Dynamic retail environment with opportunities for growth and learning.
- Why this job: Make a real difference by helping customers get their devices back in action.
- Qualifications: Experience with mobile repairs and strong customer service skills.
The predicted salary is between 27109 - 27325 £ per year.
- Mobile Phone Repair Technician – Bristol Cribbs Causeway
- Overview
Experience with gadgets, repairs, and helping people out?
At i Smash we rescue customers from shattered screens, dead batteries, charging issues and much more.
We understand how frustrating it feels when your device stops working.
That’s why we connect with our customers, put them at ease, and provide fast, reliable repairs that get them back online quickly.
We’re looking for someone who is customer focused, hands‑on, and confident working with smartphones, tablets and mobile devices in a fast‑paced retail environment.
Responsibilities
- Repair smartphones and tablets, including screen replacements, battery replacements, camera repairs, charging issues and other common faults.
- Diagnose and troubleshoot device issues using technical judgement.
- Provide clear advice and guidance to customers on repair options and solutions.
- Recommend suitable accessories and protection products.
- Maintain a clean, organised and safe workspace.
- Follow repair standards and safety guidelines at all times.
Qualifications
- Proven experience repairing smartphones and tablets, particularly brands such as Apple, Samsung and Google.
- Strong customer service skills with confidence speaking directly to customers.
- High attention to detail when handling devices, tools and small components.
- A genuine interest in mobile technology, gadgets and repairs.
- Ability to work in a fast‑paced retail environment.
- Additional Skills/Experience
- Previous experience in a retail or customer‑facing environment.
- Experience recommending products or upselling accessories.
- A willingness to learn and develop new repair techniques.
- A proactive attitude and ability to work both independently and as part of a team.
Benefits
- Basic salary of £27,109.31 - £27,325.83 plus commission.
- Personalised career development and ongoing training opportunities.
- Company pension and increasing holiday allowance with service.
- 21 days’ holiday plus 8 bank holidays.
- Opportunity for relocation support where applicable.
- Supportive, fun culture with recognition and annual awards.
- Equal Employment Opportunity
We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status.
We are proud to be an equal opportunity workplace.
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Mobile Phone Repair Technician - Bristol employer: American Bankers Insurance Company of Florida
At iSmash, we pride ourselves on being an excellent employer by fostering a supportive and fun work culture that values recognition and employee growth. Located in the vibrant area of Bristol Cribbs Causeway, we offer competitive salaries, personalised career development, and ongoing training opportunities, ensuring our Mobile Phone Repair Technicians thrive in their roles while making a meaningful impact on customers' lives.
Contact Details:
American Bankers Insurance Company of Florida Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mobile Phone Repair Technician - Bristol
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like American Bankers Insurance Company of Florida, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like American Bankers Insurance Company of Florida!
We think you need these skills to ace Mobile Phone Repair Technician - Bristol
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at American Bankers Insurance Company of Florida, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at American Bankers Insurance Company of Florida and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show American Bankers Insurance Company of Florida that you’re ready to jump in and contribute right away!
How to prepare for a job interview at American Bankers Insurance Company of Florida
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
