IntroAre you ready to explore a world of possibilities, both at work and duringyour time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this jobThis position reports directly to the Airport Business Planning Manager, primarily providing support to the LHR operational and administration teams to ensure compliance with all operational Workbrain activities that supports payroll, financial, operational and regulatory requirements.
Please read the following job description thoroughly to ensure you are the right fit for this role before applying.
The role is key to delivering performance improvements aligned with attendance and headcount targets, working collaboratively with operational teams to implement consistent processes that support station and company objectives.
Responsible for handling the following as their primary role: Managing team member exceptions and adjustments in WorkbrainCoordinating with payroll and departments for end of month closeManaging new hire recruiting and onboardingSupporting with ad hoc statistical analysis for headcount, overtime and lost time administrationWhat you'll doAs noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.
Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
Monitor and update ATW agent exceptions, ensuring compliance with local procedures and working time directivesAdminister company policies and procedures to effectively manage lost time, including conducting attendance stage meetings Ensure station readiness for monthly payroll close Collaborate with operational teams on Workbrain discrepancies and follow up for corrective action with Departmental Leaders Audit Department, ASM & Team LeadsProactively create and implement corrective action plans to support payroll and attendance goals for operational teams including customized, ongoing & recurrent training for ASMs, team leaders and agentsOversee Workbrain locally, working to support future Workbrain related initiatives, including implementing digital solutions for station processes where neededCommunicate with team members on short/long term absences, ensuring Workbrain reflects accurately and all supporting documentation are updated Monitor, evaluate and provide concise explanations for drivers of lost time Administer shift swap/trades for sickness, jury duty, bereavement, etc.
and apply restrictions where necessaryProvide analytical reports of employee attendance trends to inform and update management for escalation when neededPrepare communication for distribution to employees related to attendancePerform duty of care through support for team members on gradual return to work; follow-up discussionsAny additional functions when required by station management such as analytics and special projectsAll you'll need for successMinimum Qualifications- Education & Prior Job ExperienceSupervisory knowledge/experience using WorkbrainKnowledge of Microsoft Office to include Word, Excel, Outlook, etc. Above average understanding of company policies/procedures/AA team member programsStrong ability to lead change initiatives, working closely with airport, team member and union teamsGood communication skills with proven ability to communicate effectively with all levels of the organisationSelf-motivated, customer focused, flexible, and able to adapt to a changing environmentStrong presentation, organization and planning skillsAbility to prioritize, work on multiple projects simultaneously and work under pressure with timelinesAttention to detail and high level of accuracyAbility to deal with sensitive information and act in a professional manner at all timesHigh degree of personal integrity with a commitment to confidentialityStrong team player willing to work flexibly within the teamWilling to work in a shift environment including weekends and bank holidays, when neededPreferred Qualifications- Education & Prior Job Experience3 years of business, operational and financial background with experience in assessing manpower needsGeneral knowledge of UK employment legislation Feel free to be yourself at AmericanFrom the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.
Our 20+ Team Member Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? xohmjla Feel free to be yourself at American.
Time & Attendance Coordinator, London LHR in Vauxhall employer: American Airlines
At American Airlines, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Full Time Coordinator in Flight Operations at London Heathrow, you'll enjoy opportunities for personal and professional growth while contributing to a dynamic team dedicated to delivering safe and efficient airport operations. With flexible working hours and the chance to travel the world, this role is perfect for those seeking meaningful and rewarding employment.