Part Time Baggage Agent, London

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.

Why you’ll love this job:

• You will be responsible for the reconciliation, loading and unloading of customer baggage in a state of the art baggage facility.
• The role also entails the safe transportation of customers’ baggage to and from the aircraft parking area.
• There is an expectation that you will have a general understanding of working in an airside and security restricted zone and at all times behave in a responsible manner in a busy, complicated and at times a noisy working environment.
• On a day to day basis, you will take instruction from the baggage Crew Chiefs.
• The position is shift work based, including weekends and Bank Holidays.

What you’ll do:

• Provide a consistently high quality baggage handling service.
• Use a hand held security device to reconcile and load baggage into containers may be required.
• Use a hand held device to re-flight baggage.
• Drive specialized equipment to transport the baggage containers to and from the aircraft.
• Work closely with and take instructions from the Baggage Crew Chiefs responsible for that work area.
• Conduct any relevant administrative duties.
• Represent American Airlines by adhering to the uniform standards and by adopting a customer focused approach at all times.
• Promote any and all American Airlines products and services to our customers.
• Complete all compulsory training by given deadlines (e.g. SAI and DG).
• Promote safe working practices at all times.
• Carry out any other reasonable duties consistent with the post.

All you’ll need for success:

• Be physically fit and able to walk long distances over the course of a regular shift.
• Be able to continually lift baggage weighing up to 23kg over the course of a regular shift.
• For baggage weighing over 32kg, you will work as a team to lift it safely.
• Be able to work as part of a small team.
• Be able to work effectively with minimum supervision.
• Be willing to work in a shift environment (including weekends and Bank Holidays).
• Have the ability to communicate both written and verbally to a high standard.
• Hold a full EU driving license and be willing and able to pass the HAL driving test.
• Have a well groomed appearance & adhere to the uniform standards at all times.
• Be reliable and punctual.
• Comply with all American Airlines policies and procedures.
• Be able to obtain a valid Heathrow airside security pass.
• Hold a valid HAL airside pass, or have the ability to hold one.
• Completed GSAT training.
• Be willing and able to successfully complete all relevant training.

Preferred Qualifications:

• Previous experience of working for an airline.
• Basic computer skills (Word, Excel, PowerPoint, Outlook).

Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey?

EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY: American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations.