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For Companies At a Glance
- Tasks: Assist passengers, manage security screening, and process reservations at the airport.
- Company: Join American Airlines, the world's largest airline, and explore global travel opportunities.
- Benefits: Enjoy travel perks, health benefits, wellness programs, and discounts on various services.
- Why this job: Experience a dynamic work environment while helping others and advancing your career.
- Qualifications: High school diploma, customer service skills, and ability to work flexible shifts required.
- Other info: Be part of an inclusive team that values diversity and personal growth.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise, and become the best version of yourself. Embark on a new journey, tackle challenges with flexibility and grace, learn new skills, and advance your career while enjoying your work experience. Enrich both your personal and professional life by hopping on board!
Why you’ll love this job
As an agent, you will be in contact with flight crews, passengers, and other customers, providing essential information regarding travel.
What You’ll Do
- Manage security screening and passenger service procedures at check-in and the gate area.
- Assist passengers as requested or required.
- Process reservations, issue tickets, and complete check-in procedures, ensuring compliance with all travel documentation and security protocols.
- Check baggage and inform passengers of excess baggage charges according to tariff rules.
- Lift and carry bags and boxes weighing up to 70 lbs.
- Stand for prolonged periods as required.
All you’ll need for success
- High school diploma.
- Working knowledge of Sabre.
- Ability to work various shifts based on operational needs.
- Willingness to work weekends and shifts.
- Excellent customer service, communication, and organizational skills.
- Personal grooming that meets company standards.
- Proactive team player.
- Ability to work under pressure.
- Fluent in reading, writing, speaking, and understanding English and the native language.
What You’ll Get
- Travel Perks: Reach 365 destinations on more than 6,800 daily flights worldwide, for you, your family, and friends.
- Health Benefits: Access health benefits from day one to stay well.
- Wellness Programs: Resources and support to help you be your best.
- Additional Benefits: Employee Assistance Program, pet insurance, discounts on hotels, cars, cruises, and more.
Be Yourself at American
Inclusion and diversity are at the heart of our workforce. Our 20+ Employee Business Resource Groups connect team members to customers, communities, and opportunities, fostering an inclusive environment where everyone can reach their full potential.
Are you ready to take pride in helping keep the world’s largest airline running smoothly and caring for people on life’s journey? Feel free to be yourself at American Airlines.
Part Time Agent, Airport Operations - Antigua ANU employer: AMERICAN AIRLINES
Contact Detail:
AMERICAN AIRLINES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Part Time Agent, Airport Operations - Antigua ANU
✨Tip Number 1
Familiarise yourself with the Sabre system, as it's a key requirement for this role. Consider taking an online course or watching tutorial videos to boost your confidence and knowledge before the interview.
✨Tip Number 2
Brush up on your customer service skills by practising common scenarios you might encounter at the airport. Role-playing with a friend can help you articulate your responses and demonstrate your problem-solving abilities.
✨Tip Number 3
Research American Airlines' values and mission statement. Being able to discuss how your personal values align with theirs during the interview will show your genuine interest in the company and its culture.
✨Tip Number 4
Prepare to discuss your ability to work under pressure. Think of specific examples from past experiences where you successfully managed stressful situations, as this is crucial for the fast-paced airport environment.
We think you need these skills to ace Part Time Agent, Airport Operations - Antigua ANU
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Part Time Agent position. Tailor your application to highlight relevant experiences that align with these requirements.
Highlight Customer Service Skills: Since the role involves direct interaction with passengers, emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully handled customer inquiries or resolved issues in the past.
Showcase Relevant Experience: If you have experience with security screening, ticketing systems like Sabre, or working in a fast-paced environment, make sure to include this in your application. Use bullet points to clearly outline your responsibilities and achievements in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the airline industry.
How to prepare for a job interview at AMERICAN AIRLINES
✨Know the Company
Before your interview, take some time to research American Airlines. Understand their values, mission, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Demonstrate Customer Service Skills
As a Part Time Agent, you'll be interacting with passengers regularly. Prepare examples from your past experiences where you've provided excellent customer service, handled difficult situations, or resolved conflicts effectively.
✨Familiarise Yourself with Sabre
Since a working knowledge of Sabre is required, make sure you brush up on your skills with this system. If you have any experience using it, be ready to discuss how you've used it in previous roles.
✨Show Your Team Spirit
American Airlines values proactive team players. Be prepared to share examples of how you've worked collaboratively in a team setting, especially under pressure. Highlight your ability to adapt and support your colleagues.
