At a Glance
- Tasks: Lead airport operations and ensure a world-class experience for American Airlines customers.
- Company: Join the dynamic team at American Airlines, a global leader in air travel.
- Benefits: Enjoy competitive pay, travel opportunities, and a supportive work culture.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact in a key leadership role while exploring the world.
- Qualifications: 2+ years in airport operations leadership and strong people management skills.
The predicted salary is between 36000 - 60000 £ per year.
Location: Edinburgh Intl Apt (EDI-TRML)
Cities: Edinburgh - United Kingdom
Requisition ID: 84206
Must be in possession of valid documentation to live and work in the United Kingdom at the time of applying to this position.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
This role is responsible for directing and coordinating airport functions and overseeing daily operations at EDI airport which will have a schedule of 2 seasonal flights per day. This role is permanent full-time, working 37.5 hrs per week managing EDI operations and is part of the airports Europe leadership team based in Dublin. This key leadership role is responsible for representing American Airlines and reports to the Sr Mgr Europe operations. The role supports and develops teams in delivering safe, reliable world class airport experiences to American Airlines customers. The role is responsible for managing airport operational performance, supervising an outsourced team and making key tactical and operational decisions.
What you'll do:
- Maintain and promote a positive workplace health and safety culture
- Ensure compliance with all American Airlines workplace health & safety programs, policies and procedures
- Responsible for overall airport performance and work directly with Area General Manager and regional leadership to deliver key operational performance metrics
- Responsible for ensuring safety compliance and to develop initiatives to drive safety performance
- Ensure all staff and vendor agents are correctly trained & updated in accordance with policy & procedures
- Conduct employee and agent briefings for daily operation and all safety, compliance & procedural updates
- Coordinate & lead all internal and external station compliance audits
- Represent American Airlines with authorities and contractors on a day-to-day operational basis
- Lead all local teams and resolve queries and operational matters
- Conduct risk assessments as and when required, along with ensuring safe systems of work
- Lead investigations as required to resolve safety, security or other operational matters
- Attend various management and regional meetings when required
- Complete safety observations to identify positive and corrective safety actions
- Manage emergency response procedures and exercises
Minimum Qualifications - Education & Prior Job Experience:
- Minimum 2 years airport operations leadership experience
- Working rights in UK
- Strong leadership and people management skills
- Ability to lead, engage and motivate frontline teams
- Ability to prioritize a demanding workload amongst competing demands
- Excellent time management skills and the ability to multi-task effectively
- Ability to use own initiative and work independently
- Excellent written, verbal and listening communication skills in both local and English language
- Ability to work both as part of a small team and as an individual contributor
- Good project management skills
- Ability to effectively manage and resolve workplace conflict
- Confident, assertive and self-motivated
- Ability to maintain confidentiality and be respectful of opposing views and opinions
- Ability to hold and maintain airside security pass
- Excellent IT skills in all areas of Customer Service
- Good PC skills including Microsoft Word, Excel and PowerPoint
- Driver license
- Ability to travel frequently to USA if required
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey?
Airport Services Manager, Edinburgh employer: American Airlines
At American Airlines, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion. As a Full Time Coordinator in Flight Operations at London Heathrow, you'll enjoy opportunities for personal and professional growth while contributing to a dynamic team dedicated to delivering safe and efficient airport operations. With flexible working hours and the chance to travel the world, this role is perfect for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Airport Services Manager, Edinburgh
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like American Airlines.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by American Airlines. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Airport Services Manager, Edinburgh
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at American Airlines, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at American Airlines and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into American Airlines. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at American Airlines
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at American Airlines.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to American Airlines.
