At a Glance
- Tasks: Drive strategic initiatives and collaborate across teams to enhance sales strategies.
- Company: Join the dynamic American Airlines family and explore global opportunities.
- Benefits: Travel perks, professional growth, and a supportive work environment.
- Other info: Inclusive culture with diverse teams and excellent career advancement opportunities.
- Why this job: Make a real impact in the airline industry while developing your skills.
- Qualifications: Bachelor’s degree and strong analytical, communication, and collaboration skills.
The predicted salary is between 40000 - 50000 £ per year.
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life.
In this role, you will play a key part in driving strategic initiatives across the EMEA region, helping to shape our sales strategy and strengthen our distribution approach. You will collaborate across multiple teams, aligning regional priorities with global objectives and working closely with internal and external stakeholders to deliver measurable business impact. You will support the delivery of multi-brand selling across Corporate and Channel accounts in EMEA, while managing the execution of key Joint Business (JB) projects. The role offers strong exposure to collaboration with airline partners on strategic initiatives, including CRM and data exchange, agency strategy, and distribution technologies. In addition, you will help roll out training and best practices across regions, while identifying opportunities to improve processes and drive continuous enhancements aligned with Global Sales priorities.
What You'll Do
- Conduct analysis on a variety of JB-level sales initiatives to ensure that commercial strategy and business cycle ideation incorporate the AA Global Sales perspective and align with wider Commercial goals.
- Build strong relationships and ensure effective coordination with HDQ and regional teams, influencing agency and corporate program strategy, while aligning with RM and JB partners where required.
- Lead analytical efforts and stakeholder coordination for JB corporate and agency programs, tactical initiatives, and AA-led priorities such as new route launches.
- Manage AA EMEA account segmentation analysis and portfolio assignments, coordinating with HDQ for CRM tools updates and enhancements.
- Collaborate with cross-functional teams to develop and implement projects that strengthen AA and JB partner distribution and online selling strategies.
- Provide communication, training, and support to AA and JB Account Management teams on key initiatives.
- Ad-hoc projects as they are assigned.
All you'll need for success
- Bachelor’s degree in Business, Economics, Marketing, Aviation, or a related field.
- Demonstrates a self-motivated and results-oriented mindset, with an independent work ethic, an inquisitive approach, and a proven ability to challenge the status quo through intelligent risk-taking and innovation.
- Possesses strong commercial acumen combined with analytical, data-driven decision-making skills, enabling the identification, recommendation, and implementation of effective business improvements and change initiatives.
- Proven ability to take projects from conceptualization through to implementation, with strong organizational skills, the ability to develop and adhere to timelines, and to manage multiple priorities with minimal supervision.
- Excellent communication and collaboration skills (both verbal and written), with the ability to engage, influence, and build relationships with internal and external stakeholders across all levels and cultures.
- A highly effective team player, with strong cross-functional and cross-cultural awareness, fostering alignment across Sales, RM, and partner teams.
- Demonstrates logical thinking and creative problem-solving capabilities, applying structured approaches to complex commercial and operational challenges.
- Strong proficiency in Excel/MS Office and Power BI, with the ability to leverage data and analytics to support decision-making and deliver impactful, high-quality presentations.
- Flexibility to travel as required in support of business objectives.
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Analyst/Sr Analyst, Customer Enablement - United Kingdom LON employer: AMERICAN AIRLINES
At American Airlines, we pride ourselves on being an exceptional employer that fosters a culture of inclusivity and personal growth. As an Analyst/Sr Analyst in Customer Enablement based in London, you'll have the opportunity to collaborate with diverse teams across the EMEA region, driving strategic initiatives while enjoying comprehensive benefits and a supportive work environment that encourages innovation and professional development. Join us to not only advance your career but also to experience the joy of working for the largest airline in the world, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst/Sr Analyst, Customer Enablement - United Kingdom LON
✨Tip Number 1
Network like a pro! Reach out to current or former employees at American Airlines on LinkedIn. A friendly chat can give you insider info and might just lead to a referral.
✨Tip Number 2
Prepare for the interview by researching the company culture and recent news. Show that you’re not just interested in the role, but also in how you can contribute to their mission and values.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. This will help you articulate your experiences clearly and demonstrate how you’ve tackled challenges in the past.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest can keep you top of mind and show your enthusiasm for the role.
We think you need these skills to ace Analyst/Sr Analyst, Customer Enablement - United Kingdom LON
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Analyst/Sr Analyst role. Highlight your relevant experience and skills that align with the job description, especially in areas like data analysis and stakeholder collaboration.
Showcase Your Analytical Skills:Since this role involves a lot of analytical work, don’t shy away from showcasing your proficiency in tools like Excel and Power BI. Include specific examples of how you've used data to drive business improvements in your previous roles.
Communicate Clearly:Your written communication skills are key! Ensure your application is clear, concise, and free of jargon. Use straightforward language to convey your ideas and experiences, making it easy for us to see your potential.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at AMERICAN AIRLINES
✨Know Your Numbers
As an Analyst/Sr Analyst, you'll be expected to handle data and analytics. Brush up on your Excel and Power BI skills before the interview. Be ready to discuss how you've used data to drive decisions in past roles, as this will show your analytical prowess.
✨Showcase Your Collaboration Skills
This role involves working with various teams and stakeholders. Prepare examples of how you've successfully collaborated across departments or with external partners. Highlight your communication style and how you build relationships to influence outcomes.
✨Understand the Business Landscape
Familiarise yourself with American Airlines' current strategies and challenges in the EMEA region. Being able to discuss industry trends and how they impact sales strategies will demonstrate your commercial acumen and genuine interest in the role.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to analyse a complex issue or implement a change initiative. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
