At a Glance
- Tasks: Support clients with energy solutions, manage queries, and analyse consumption data.
- Company: Join Ameresco, a leading energy solutions provider focused on sustainability.
- Benefits: Enjoy competitive pay, flexible working, and a supportive team environment.
- Other info: Be part of an innovative team driving the energy transition.
- Why this job: Make a real impact in the energy sector while developing your skills.
- Qualifications: Experience in data analytics and client communication is essential.
The predicted salary is between 53438 - 65313 £ per year.
Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation.
Ameresco Leeds is an award-winning management consultancy business, specialising in energy, providing strategic advice, risk management, energy analytics, and energy optimisation services to clients throughout the UK. Ameresco is going through an exciting period of planned growth and is looking to recruit for their UK operation in Yorkshire. This opportunity is hybrid and based out of the Leeds, UK office.
The Client Services team are each allocated a number of clients and provide services across our client’s electricity/gas/water portfolios that can be summarised as follows:
- Bill Validation
- Historical Bill Validation
- Tenant Billing
- Portfolio Management
- Query Handling
- Consumption analysis
Role Scope – Client Services Coordinator
The Client Services Coordinator will be expected to perform all the tasks of the Client Services Administrator and in addition be able to work on more complex clients’ portfolios on a solo basis. Their role will include:
- Bill validation of invoices with more variable elements, such as those relating to flexible contracts
- Handling and recording of more complex queries such as metering disputes
- Consumption analysis such as capacity reviews
- Communication with clients through emails and meetings and where necessary supported by more senior members of the team
Role Duties
- Ability to effectively perform analysis on a range of data within excel and other systems (such as Systems Link) used within the business
- Support the team in building and maintaining a good working relationship with Ameresco’s key utility supplier base
- Support the team in creating/maintaining bill validation reports for Ameresco clients
- Support other ad-hoc energy solutions based workstreams where required
- Team player with the intellectual rigour, attention to detail and personality to command respect internally and externally
Minimum Qualifications Experienced in:
- Data analytics and a competent excel user
- Handling large quantities of numerical data
- Handling client queries in a complex business environment
- Client facing communications
- Previous and relevant industry knowledge
Personal Attributes
The successful candidate will be enthusiastic, confident and have a flexible approach to work. They will be customer focused, passionate about energy efficiency and renewable energy. They should be able to demonstrate good organisational skills including the ability to multi-task, prioritise work under pressure and complete within deadlines. They must demonstrate that they are able to communicate with clients in a supportive and professional manner.
All Applicants must have the legal right to work in the UK.
Ameresco is an Equal Opportunity Employer.
Client Services Coordinator in Leeds employer: Ameresco
Ameresco in Leeds is an exceptional employer, offering a dynamic work environment where innovation meets collaboration. With a strong emphasis on employee growth and a supportive culture, team members are encouraged to develop their skills while contributing to meaningful projects in energy management. The hybrid work model provides flexibility, making it an attractive opportunity for those seeking a rewarding career in technology.
