At a Glance
- Tasks: Lead the store team, ensuring an exceptional guest experience and managing daily operations.
- Company: Join Arc'teryx, a brand known for its innovative design and quality outdoor gear.
- Benefits: Enjoy a generous team discount, competitive salary, and continuous training opportunities.
- Other info: Flexible shifts available; great career pathways across multiple brands.
- Why this job: Be part of a passionate team that values inclusivity and personal growth.
- Qualifications: 1-2 years of retail experience and strong leadership skills required.
The predicted salary is between 30000 - 40000 € per year.
About ARC’TERYX
Located in the Canadian Coast Mountain wilderness, Arc’teryx built on the principle of obsessive, precise design and production. The unique in‑house manufacturing and design centers allow the brand to constantly evolve and build products the right way. Timeless quality, intuitive design and simplicity result in unrivaled performance at the point of extreme need.
Our Benefits
- Kick start with Arc’teryx uniform provided
- A generous team discount, not only with Arc’teryx, but other affiliated brands with Amer Sports
- Competitive salary and a great bonus scheme
- Parental Leave Top Up Program to support all future parents
- Access to an Employee Assistant Program to support your health & wellbeing
- Continuous on‑the‑job training, development opportunities to support your career growth
- Be part of a global business with great career pathways and opportunities across multiple brands
About the Opportunity
- Support the in‑store experience during your shift, with an acute awareness of what’s happening on the sales floor at any given moment
- Champion floor leadership and exceptional guest experience by leading from the floor
- Actively share brand information and event specifics with the team and guests, ensuring each individual feels invited to join in
- Coach and develop Product Guides to unlock their potential and support the store in reaching targets
- Support inventory management to maximize sell‑through; including receiving, processing, restocking and destocking, and visual merchandising
- Leverage all tools to manage the store business operations in overseeing sales targets, labor and budget management
- Network with potential partners to support events and to help maximize brand engagement in the community
- Manage opening and closing procedures for the store
- Answer store phones and respond to voicemails and store emails
- Utilize the POS system to process guest transactions including warranties, Used Gear trade‑ins, purchases and returns
About You
- You have one or more years of leadership experience, and 1‑2 years of retail experience
- You are a natural leader and the idea of unlocking someone’s full potential excites you
- You have a passion for customer service and delivering an exceptional experience for guests
- You seek and offer relevant feedback, coaching and development in the moment
- You are comfortable adhering to and enforcing health and safety guidelines at all times
- You have proven ability to set a clear vision, align your team around common goals and foster commitment to these objectives
- You have strong time‑management skills and can prioritize and adapt to daily business needs in the moment
- You remain highly flexible and adaptable when faced with ambiguity
- You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to doing what is right
- Your passion for your work is paralleled by a passion for getting outside and living it
- You have strong written and verbal communication skills
You Should Know
- Under the direction of the Store Manager and Assistant Manager, you perform/complete other additional projects, duties and assignments as required and/or by request
- You are available for a minimum of one open, one close and one weekend shift each week
- Your availability must reflect the needs of the business, which may change from time to time at the discretion of the Store Manager
Equal Opportunity
Arc’teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees and guests can expect equality of opportunity and fair treatment in alignment with our values.
Store Lead (Supervisor)- Doncaster employer: Amer Sports
Arc’teryx is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary, generous discounts, and a supportive parental leave programme. With a strong focus on inclusivity and continuous development, employees are encouraged to unlock their potential while enjoying a vibrant work culture in the heart of Doncaster, where they can engage with the community and share their passion for the outdoors.
StudySmarter Expert Advice🤫
We think this is how you could land Store Lead (Supervisor)- Doncaster
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Arc’teryx’s values and mission. This way, you can show how your passion for outdoor activities aligns with their brand ethos. It’ll help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you’ve led a team or improved customer experiences. When you share these during your interview, it’ll demonstrate your natural leadership skills and your ability to unlock potential in others.
✨Tip Number 3
Be ready to discuss your adaptability! Retail can be unpredictable, so come prepared with examples of how you’ve handled changes or challenges in the past. This will show that you’re flexible and can thrive in a dynamic environment like Arc’teryx.
✨Tip Number 4
Don’t forget to ask questions! Show your interest by asking about team dynamics, training opportunities, or community events. This not only helps you gauge if it’s the right fit for you but also demonstrates your enthusiasm for being part of the Arc’teryx family.
We think you need these skills to ace Store Lead (Supervisor)- Doncaster
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for the outdoors and customer service shine through. We want to see how excited you are about joining the Arc’teryx team and how you can contribute to creating exceptional experiences for our guests.
Tailor Your Application:Make sure to customise your application to highlight your leadership experience and retail skills. We love seeing how your background aligns with the Store Lead role, so don’t be shy about showcasing relevant achievements and experiences.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your key skills and experiences stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on being part of the Arc’teryx family!
How to prepare for a job interview at Amer Sports
✨Know the Brand Inside Out
Before your interview, dive deep into Arc’teryx's history, values, and product lines. Understanding their commitment to quality and design will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or coached someone to success. Highlight how you can unlock potential in others, as this is key for the Store Lead role.
✨Demonstrate Customer Service Passion
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you create exceptional guest experiences and how you would apply that at Arc’teryx.
✨Be Ready for Situational Questions
Expect questions about handling ambiguity and prioritising tasks. Prepare scenarios where you've adapted to changing situations, showcasing your flexibility and problem-solving skills.
