At a Glance
- Tasks: Manage and support network services, ensuring IT systems are secure and available.
- Company: Amentum, a global leader in engineering and technical services.
- Benefits: Competitive salary, remote work opportunities, and professional development.
- Other info: Work in a remote environment with potential for career growth and diverse experiences.
- Why this job: Join a dynamic team supporting critical government operations in a unique overseas location.
- Qualifications: Bachelor's degree or 10 years of relevant experience, including management.
The predicted salary is between 45000 - 55000 £ per year.
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking a Network Services Support Supervisor to support a government contract based on the island of Diego Garcia.
PURPOSE / SCOPE
The Network Services Support Officer (NSSO) is responsible for managing and supporting local utilization of ONE-Net, ONE-Net contract products, data sharing capability, and available IT facilities to meet local IT requirements. Will also analyze, advise, implement, correct and maintain as needed to ensure IT requirements and systems are available and secure. NSSO will perform other duties as assigned by Program leadership. The NSSO will be available for on-call support as needed 24 hours/day, 7 days/week in this role.
QUALIFICATIONS
- Bachelor's degree from an accredited four-year college or university with a major in computer science, information systems, engineering, business, or approximately 10 years of experience in related fields, two of which must be management experience.
- Experience with data center environment in areas of network for voice and data, Internet infrastructure, and security.
- Comptia Security+, Cloudn+, ISC2 SSCP, CCNP Enterprise or CertNexus.
- Must have three years’ experience in a similar role preferably in the military or a government installation.
- Must be familiar with current global, US, Program and PWS requirements.
- Excellent organizational and time management skills.
- Ability to obtain and maintain a US passport and driver's license throughout employment in this role. Passport must be valid for a minimum of one (1) year or more at the time of hiring.
- Ability to successfully pass the medical contract requirements and maintain compliance throughout the duration of deployment.
- Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location.
- Ability to obtain country-specific visas as required by the U.S. Department of State Foreign Clearance Guide.
WORK ENVIRONMENT, PHYSICAL DEMANDS
- Able to stand for long periods of time such as eight (8) to ten (10) hours, bend, kneel, and reach to store/retrieve supplies.
- Able to lift, carry, and push supplies and boxes up to 50 pounds.
- Living and working conditions at the assignment location could be remote and uncomfortable.
- May work in a typical office environment.
- This position is located on Diego Garcia, British Indian Ocean Territory (BIOT), a remote overseas location supporting U.S. Government operations. Employees may work in offices, industrial warehouses, ports, airfield, and outdoor environments and may be exposed to high temperatures, humidity, inclement weather, noise, dust, and uneven terrain. Work schedules may include evenings, weekends, holidays, and extended hours based on operational requirements.
PHYSICAL REQUIREMENTS
- Requirements may include prolonged sitting, standing, walking, climbing stairs, and working in both indoor and outdoor environments.
- Must be able to meet all medical, security, and deployment requirements associated with assignment to a remote overseas location.
OTHER RESPONSIBILITIES
- Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
- Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.
- Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.
This position is pending contract award.
Network Services Support Supervisor employer: Amentum
As a leading engineering organisation in the nuclear sector, we pride ourselves on our commitment to safety, integrity, and collaboration. Our culture fosters a supportive environment where engineers are empowered to take ownership of their projects, ensuring meaningful contributions to high-stakes, safety-critical systems. With flexible hybrid working arrangements and opportunities for professional growth, we offer a rewarding workplace that values every individual's input and promotes a strong sense of community.
StudySmarter Expert Advice🤫
We think this is how you could land Network Services Support Supervisor
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Amentum values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Amentum might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Amentum!
✨Direct Apply to Amentum
Let's not forget to apply directly through the Amentum website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Network Services Support Supervisor
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Amentum.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Amentum. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Amentum
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.