Apps Support & DevOps Engineer (Platforms) - Onsite

We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are our greatest asset, and we offer a competitive package to retain and attract the best talent. In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.

Amentum is currently seeking an Apps Support/DevOps Platform Engineer as part of a team that delivers the infrastructure for critical applications and development tools running within a secure environment. We are looking for platform engineers to work with the support teams and developers to support our customer. The Apps Support/DevOps Platform Engineer will focus on administrating, maintaining the infrastructure that is used to deliver the services.

• Build and maintain virtualization infrastructure to support the applications running in the client environment
• Management of the Azure DevOps infrastructure
• Plan, coordinate and execute deployment of the container upgrades to pre-production and production environments
• Create/maintain documentation of the infrastructure and configuration (architecture diagrams, procedures)
• Provide first and second-line support for the platforms used to host software applications.
• Troubleshoot and resolve infrastructure, application & performance issues reported by users.
• Escalate complex issues to third-line support or development teams.
• Implement automation and optimisation strategies to enhance platform performance.
• Working closely with other departments to resolve complex technical issues
• Documenting any processes which are required in the support of the infrastructure and applications
• Continual service improvement to system performance and operational efficiency

Due to the classification of this system, there is no opportunity for remote working and the support team work flexibly to maintain a constant presence during working hours. There are no out-of-hours SLA’s associated with this system.

• Active Directory including GPO, ADFS, ADRMS, DNS and PKI
• Virtual and physical servers (Windows and Linux) and administration of VMware vSphere environment
• Azure DevOps environment
• Knowledge of Windows/Linux monitoring tools
• SQL and management of containers (Docker/Podman)
• Experience performing development and deployment activities in a high availability environment
• In platform support or related IT role, DevOps best practices, application support processes and best practices.
• Strong problem-solving and analytical skills.
• Ability to collaborate effectively across application, infrastructure, and networking teams.
• Excellent communication and customer service skills.
• Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent)

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.

As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.