Technical Pre-Sales Specialist

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world.

Paysafe is seeking a Technical Presales Specialist to join our Sales Enablement team and play a pivotal role in driving strategic enterprise engagements. As the lead technical advisor in the pre‑sales cycle, you’ll partner closely with our Enterprise Sales team and collaborate cross‑functionally with Product, Engineering, and Client Delivery to shape and advance complex deals. You’ll act as a trusted consultant able to uncover client pain points, lead in‑depth discovery sessions, and tailor solution narratives to resonate with diverse audiences, from technical architects to executive stakeholders.

You bring technical fluency, executive presence, and commercial insight. Whether you’re mapping out architecture on a whiteboard with product leaders or conducting deep‑dive technical assessments with clients, you thrive in translating business goals into scalable, secure solutions. You’ll design and deliver custom proof‑of‑concepts across multiple technologies, build flow‑of‑funds diagrams, and synthesize technical requirements into compelling solution proposals that accelerate deal velocity and client confidence.

The impact you will have:

• Engaged with prospective clients throughout the sales process: understands the client’s business model and objectives.
• Ensures that prospective clients’ needs are correctly understood: proposes appropriate product and technical integration solutions for onboarding, processing, funding, reporting etc.
• Ability to create mock data and simulate payment flows for client presentations.
• Understands the client’s business goals and translates them into effective technical solutions, and communicates the solutions effectively to both technical and non‑technical audiences.
• Identifies special requirements by prospective clients: initiates internal discussion around custom requirements and collaborates with product and tech teams to evaluate our ability to meet these requirements.
• Support to functional and technical elements of RFIs/RFPs.
• Collaborates with the Enterprise Sales Team to correctly position Paysafe in the sales conversation.
• Documents solutions to be used for future reference: Technical and non‑technical business process and user flows.
• Creates client‑facing demo applications and contributes relevant content to the developer centre.
• Collaborating with cross‑functional teams to support product roll‑outs and provide input on future feature sets and capabilities.
• Tracking all Presales Cases in Salesforce.
• Escalating issues and proposing improvements to the Development, Product, and/or Operations teams.
• Providing training to other teams as required.

What we’re looking for:

• Technical Skills: Proficient in JAVA, XML, JSON, REST, and SOAP. Strong SQL skills, including authoring ad‑hoc queries. Experienced with API integration and testing using Postman, Swagger/OpenAPI. Familiarity with cloud platforms (AWS, Azure, or GCP). Knowledge of API authentication standards (OAuth 2.0, JWT) and payment security compliance (PCI DSS). Skilled in using Git/GitHub, Jira, and Confluence for collaborative development and documentation. Familiarity with CI/CD pipelines and automated testing frameworks. Experience creating and managing demo environments for enterprise client presentations.
• Education, Experiences and skills: University degree in Computer Science, Engineering, Mathematics, or related technical discipline. 5+ years in a client‑facing technical presales, solutions consulting, or technical account management role, ideally in payments, fintech, or enterprise SaaS. Experience working with payment gateways, eCommerce platforms, and/or retail POS integrations is highly desirable. Proficient with Salesforce CRM and collaboration tools (Jira, Confluence). Ability to translate complex technical concepts into clear business language for diverse audiences. Solution driven, able to grasp new concepts quickly and efficiently, able to work alone or in a team. Excellent time management, organization, and planning skills; able to manage multiple priorities under pressure. Skilled at building trust and influencing stakeholders at all levels. Collaborative team player who thrives in cross‑functional, global environments. Motivated, innovative thinker who understands the value of process and structure. Willingness and flexibility to travel for client engagements.

A snippet of what you’ll get in return:

• Flexible working hours.
• Option to buy or sell your holiday and carry over up to 5 days into the next year.
• Social events on our roof‑top terrace with views onto St Pauls Cathedral.
• Fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Free breakfast, fresh fruit and snacks.
• Dedicated wellbeing room.
• Enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Discounts on memberships via vitality including gyms, leisure centres, yoga/Pilates across the country.
• Support purchasing Apple and LG products via Stormfront technology.
• Join our six employee‑led equality communities.
• Four paid charity days.
• Summer hours during June, July and August with a 3pm finish every Friday.
• Private health insurance (pre‑existing conditions included) & dental insurance, income protection, life assurance and more.

What to expect next:

• Phone screen with Talent Acquisition.
• Video interview with the Hiring Manager.
• In‑person interview.
• Final HR interview with Talent Acquisition.

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.