Product Manager, iGaming

About Paysafe

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry-leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world. Delivered through an integrated platform, Paysafe solutions are geared toward mobile-initiated transactions, real-time analytics and the convergence between brick-and-mortar and online payments.

We are seeking a Product Manager – iGaming to define and execute the strategy for iGaming, online video gaming, and entertainment payment solutions. In this role, you will focus on building best-in-class payment experiences for industry-leading iGaming operators (e.g., bet365, PokerStars, betsson) and video gaming platforms (e.g., Riot Games, Steam, Xbox). You will be responsible for identifying market opportunities, developing innovative payment solutions, and ensuring compliance while optimizing the user experience for both merchants and players. This is an exciting opportunity to work in a fast-paced fintech environment, collaborating with operators, regulators, payment providers, risk and compliance teams, and technology partners to shape the future of digital payments for gaming and entertainment.

What Paysafe stands for: Being open and honest. Keeping focused. Operating with Courage. Pioneering the future.

How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul’s cathedral with easy access and transport links via St Paul’s, Bank, Cannon Street, City Thameslink, Liverpool Street, Farringdon, Mansion House.

The impact you will have:

• Define and drive the iGaming, video gaming, and entertainment product strategy, aligning with Paysafe’s global Unified Commerce Platform.
• Conduct market research and competitive analysis to identify emerging trends, merchant pain points, and player behaviour insights.
• Develop business cases for new payment methods, fraud prevention tools, and regulatory compliance solutions tailored to iGaming and gaming merchants.
• Work closely with commercial teams to assess market demand and merchant needs, ensuring Paysafe's solutions remain best-in-class.
• Stay ahead of regulatory changes and compliance requirements (e.g., AML, KYC, Responsible Gaming laws) to inform product development and go-to-market strategy.

Innovation & Payment Solutions

• Develop seamless, secure, and frictionless payment experiences for iGaming merchants, integrating Paysafe’s digital wallets, alternative payment methods (APMs), fraud prevention, and risk management capabilities.
• Explore and implement innovative solutions, such as real-time payouts, tokenized transactions, and AI-driven risk assessments.
• Work with global banking and payment network partners to enhance cross-border payment capabilities and expand local market coverage.
• Champion Paysafe’s player-centric payment experiences, ensuring high conversion rates, fast withdrawals, and secure transactions for gaming and entertainment platforms.

Execution & Delivery

• Define and manage the product roadmap, prioritising initiatives based on merchant needs, revenue potential, and competitive differentiation.
• Work closely with engineering, UX/UI, and risk teams to develop and launch new features, ensuring a seamless integration experience for gaming operators.
• Partner with compliance and legal teams to navigate licensing requirements and jurisdictional regulations, ensuring Paysafe’s solutions remain compliant in regulated markets.
• Develop and execute go-to-market strategies, collaborating with marketing and commercial teams to position Paysafe’s iGaming offerings effectively.
• Monitor key performance indicators (KPIs) such as merchant adoption, transaction volumes, player retention, fraud rates, and revenue impact, iterating on the product based on data-driven insights.

What we’re looking for:

• 5+ years of experience in product management within digital payments, fintech, or online gaming, with a proven track record of launching and managing successful payment products in iGaming and video gaming.
• Deep expertise in payment processing, alternative payment methods (APMs), digital wallets, fraud prevention, and regulatory compliance.
• Strong knowledge of iGaming and online gaming ecosystems, including payment flows for player deposits, in-game purchases, payout structures, and cross-border payments.
• Experience working with top gaming and iGaming merchants such as Riot Games, Steam, Xbox, bet365, PokerStars, and betsson.
• Familiarity with global regulations impacting digital gaming payments (e.g., AML, PSD2, GDPR, Responsible Gaming requirements).
• Proven ability to translate complex market needs into innovative payment solutions, balancing risk management, compliance, and user experience.
• Experience working with cross-functional teams, including engineering, compliance, risk, and sales in a fast-paced, high-growth environment.
• Strong ability to analyse data and use insights to drive product decisions, including A/B testing and experimentation to optimise player deposit flows and withdrawal processes and KPI tracking (e.g., conversion rates, fraud rates, player retention, chargeback rates, and revenue impact).

A snippet of what you’ll get in return:

• Make your day work for you with our flexible working hours.
• You decide what your holiday looks like with the option to buy or sell your holiday and carry over up to 5 days into the next year.
• Enjoy social events on our rooftop terrace with views onto St Pauls Cathedral.
• Our fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Start your day with a free breakfast, fresh fruit and snacks.
• Take a breather in our dedicated wellbeing room.
• Spend time with those important to you with our enhanced paid family policies.
• Test our products Skrill and Neteller. Upon joining we will award you £50 into each wallet.
• Enjoy our discounts on memberships via vitality including, gyms, leisure centres, yoga/Pilates across the country.
• Need a new Laptop or TV? We offer support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities and help foster a workplace that celebrates diversity and create opportunities to collaborate and learn.
• Give back to the community with four paid charity days.
• Kickstart your weekend early with our summer hours during the months of June, July and August with a 3pm finish every Friday.

Let’s not forget, we also offer: Private health insurance (pre-existing conditions are included) & dental insurance, income protection, life assurance and more.

What to expect next: Phone screen with Recruitment. Video interview with the Hiring Manager. In-person interview Final HR interview with Recruitment. If you’re successful joining the team, you’ll be meeting our CEO in person during our new joiners breakfast in London – a great opportunity to network with your peers.

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.