Senior Risk Strategy Expert in London

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry‐leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,000 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world.

The Senior Risk Strategy Expert will work closely with the Senior Manager to shape and execute our risk roadmap. Initial mandate is to lead the shift to and strengthen (digital) consumer messaging across key customer journeys – delivering measurable improvements in unit economics, service reliability, and loss performance. Building on that foundation, you will contribute to targeted product risk integration activities and focused risk vendor transformation, ensuring pragmatic alignment across Risk, Product, and Technology. This role suits a professional who blends anti‐financial crime acumen with technical depth, thrives on measurable outcomes, and excels at cross‐functional delivery and clear documentation.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with courage.
• Pioneering the future.

Our values and culture are driven by equality, development, social responsibility, and wellbeing. If you want to find out more about life at Paysafe, check out our careers page.

How we work: We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's Cathedral with easy access and transport links.

The impact you will have:

• Lead the migration to digital consumer messaging (e.g., push, in‐app, email, verified sender platforms), including consent/opt‐in management, template governance, routing orchestration, deliverability assurance, fallback logic, and observability.
• Optimize channel selection and guardrails using risk‐adjusted decisioning (cost, reachability, risk score, latency), with A/B testing, throttling, and failover patterns to maximize reliability and economics.
• Instrument metrics and dashboards that track impact (e.g., messaging unit economics, deliverability, latency, and vendor/platform SLAs).
• Coordinate cross‐functional execution (Product, Engineering, Data, Compliance, Finance, Procurement) to streamline processes, remove bottlenecks, and operationalise changes with robust change management.
• Drive integration quality and readiness through clear, audit‐ready documentation (scoping, plans, milestones, decision logs, outcomes).
• Contribute to a focused optimisation of risk vendors and platforms, emphasising interoperability (APIs, event‐driven patterns), data quality, and right‐sizing of capabilities.
• Support vendor evaluations and limited negotiations with Procurement/Finance, ensuring technical feasibility and measurable outcomes; avoid unnecessary complexity or lock‐in.
• Shape the risk systems strategy and roadmap – prioritising automation, interoperability, and simplification across platforms and tooling.
• Pilot and scale improvements that enhance the accuracy, timeliness, and explainability of risk signals and controls; verify results against defined KPIs.
• Champion excellence in documentation, change governance, and operational rigor to sustain high‐quality delivery at scale.

What we're looking for:

• Familiarity with digital messaging platforms & frameworks (push, in‐app, email, SMS).
• Understanding of API integrations, risk architectures, and data quality principles.
• Ability to work with target KPIs and dashboards.
• Risk & Compliance Expertise.
• Exposure to fraud prevention, AML, compliance, and/or risk scoring frameworks.
• Knowledge of risk‐based decisioning and vendor strategy.
• Experience in audit‐ready documentation and change governance.
• Good‐to‐Have: Senior‐level experience in risk strategy or digital transformation.
• IT education and/or background – core understanding of distributed systems.

Core Attitude: Focus on qualities that ensure adaptability and leadership in a complex, cross‐functional environment:

• Strategic Thinker: Can connect technical execution with business outcomes and risk strategy.
• Proactive & Ownership‐Oriented: Takes initiative, drives clarity, and ensures accountability.
• Collaborative Communicator: Comfortable engaging with Product, Engineering, Compliance, and Finance teams.
• Vendor‐Neutral Mindset: Prioritises interoperability and simplicity over unnecessary complexity.

A snippet of what you'll get in return:

• Flexible working hours.
• Option to buy or sell holiday and carry over up to 5 days into the next year.
• Social events on our rooftop terrace with views onto St Paul's Cathedral.
• Fully equipped facilities include showers, hairdryers, and straighteners.
• Free breakfast, fresh fruit, and snacks.
• Dedicated wellbeing room.
• Enhanced paid family policies.
• £50 into each wallet upon joining.
• Discounts on memberships via Vitality.
• Support purchasing Apple and LG products.
• Employee‐led equality communities.
• Four paid charity days.
• Summer hours with a 3pm finish every Friday during June, July, and August.
• Private health insurance & dental insurance, income protection, life assurance, and more.

What to expect next:

• Phone screen with Talent Acquisition.
• Video interview with the Hiring Manager.
• In‐person interview.
• Final HR interview with Talent Acquisition.

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, colour, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.