Director, Risk Analytics in London

Paysafe is a leading payments platform with an extensive track record of serving merchants and consumers in the global entertainment sectors. Its core purpose is to enable businesses and consumers to connect and transact seamlessly through industry‐leading capabilities in payment processing, digital wallet, and online cash solutions. With 29 years of online payment experience, an annualized transactional volume of $152 billion in 2024, and approximately 3,300 employees located in 12+ countries, Paysafe connects businesses and consumers across 260 payment types in 48 currencies around the world.

The Director Risk Analytics role will leverage significant payments experience, as well as top‐rate analytical skills, to be responsible for owning the strategy for supporting the Global Risk and Compliance organization with analytics that both monitors performance and proactively identifies opportunities for performance improvement. This individual will play a critical role in the Global Risk and Compliance organization as we require our strategies to be based on sound data.

The Risk Analytics team will be responsible for both monitoring performance and proactively identifying emerging trends and issues in the merchant and consumer risk profiles and translating those findings into insights that drive action by the wider team.

What Paysafe stands for:

• Being open and honest.
• Keeping focused.
• Operating with Courage.
• Pioneering the future.

Our values and culture are driven by Equality, Development, Social Responsibility and Wellbeing.

How we work:

We follow a hybrid working model, spending an average of three days per week at our office location. The office is located in Gresham Street next to St Paul's cathedral with easy access and transport links.

The impact you will have:

• Develop and own a framework for evaluating the performance of the Risk and Compliance team holistically and using this to drive improved strategies.
• Build and implement the strategic plan for implementing this framework in a structured manner that ensures that the biggest gaps are closed first, while identifying and closing new gaps as our focus, strategy and understanding evolves.
• Understand, challenge and inform the Risk & Compliance department's goals and strategies, and support it with provision of data and analysis for decision making.
• Collaborate closely with the Data Platform team to ensure that the data used is reliable and meaningful.
• Lead, develop and scale a team of 8-12 high‐performing strategy and data analysts to conduct in‐depth data analysis and proactively identify emerging trends.
• Monitor Key Risk indicators and develop early warning systems to mitigate risks and highlight potential new trends.
• Work closely with the data engineering team to enhance the database and suggest any possible automation.
• Be the Subject Matter Expert (SME) for all performance data related to the Risk department.
• Act as one of the leaders of the wider Risk & Compliance function.

What we're looking for:

• Deep understanding of the card payments industry in multiple markets, including knowledge of payment processing systems, transaction dynamics, and regulatory frameworks.
• At least Bachelor's degree in statistics, mathematics, engineering, computer science or any other quantitative discipline; Master's degree preferred.
• Proven leadership experience, including managing teams, mentoring data analysts, and driving projects.
• Understanding of data modelling and data algorithms.
• Ability to extract insights using SQL to advanced level.
• Demonstrated technical background in visualisation tools such as PowerBI/Tableau/Looker.
• Able to multitask and work effectively in a high-volume, fast‐paced, and evolving environment.
• Excellent communication abilities and compelling presentation skills.
• Ability to collaborate constructively with and win trust and respect from stakeholders.
• Problem solving and decision‐making skills with the ability to analyze complex information.
• Proven ability to successfully drive change across an organization.

A snippet of what you'll get in return:

• Flexible working hours.
• Option to buy or sell your holiday and carry over up to 5 days into the next year.
• Social events on our roof top terrace.
• Fully equipped facilities include showers, hairdryers and straighteners.
• Free breakfast, fresh fruit and snacks.
• Dedicated wellbeing room.
• Enhanced paid family policies.
• Discounts on memberships via vitality.
• Support purchasing Apple and LG products.
• Join employee‐led equality communities.
• Four paid charity days.
• Summer hours during June, July and August with a 3pm finish every Friday.
• Private health insurance & dental insurance, income protection, life assurance and more.

What to expect next:

• Phone screen with Talent Acquisition.
• Video interview with the Hiring Manager.
• In‐person interview with the team and final HR interview.

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone.