Lead Development Coordinator

Paysafe is currently looking for an experienced Lead Development Coordinator to join our Marketing Operations team. We are looking for A-players with drive to help us find and qualify the right clients. The sales lead qualifier participates in the earliest stages of the sales process, including reaching out to and qualifying potential prospects. As a member of our team, you will be an important representative and ambassador of the company brand and will be a key part to drive Paysafe’s growth agenda.

The impact you will have:

• Achieve a solid understanding of Paysafe’s business as well as great knowledge of the Company’s payment processing solutions, systems, services, and products.
• Understand a wide array of prospective clients' business models and be able to tailor the conversation to their business and needs.
• Introduce new prospects to the company in a meaningful, professional manner.
• Qualify business-to-business leads and refer qualified leads to the relevant sales teams.
• Review, accept, and reject sales leads; including the creation of leads/opportunities in Salesforce.
• Provide regular reports on lead qualification.
• Update addresses, emails, contact names etc. in the database as calls are being completed.
• Make direct merchant calls and investigate websites.
• Support event, webinar and campaign strategies.
• Build healthy pipelines through outbound channels including telephone and e-mail as well as qualify inbound leads resulting from demand generation programs, web inquiries, referrals, and events.
• Discover the customers’/prospects’ business initiatives and develop strategies to maximize selling opportunities.
• Uncover and qualify ideal customer profile prospects.
• Account mapping and contact acquisition to ensure we know the right stakeholders.
• Handover qualified leads to our sales team.
• Build sales cadences and nurture flows for targets throughout the buying process.
• Maintain a thorough knowledge of our products and technology, as well as industry trends.
• Speak to the value of our solutions and build credibility and trust with prospects/customers as well as internal and external partners.
• Provide routine updates to Salesforce.com with account activity and status.

What we’re looking for:

• Bachelor’s degree in marketing, business, or a related field or additional relevant experience in lieu of education, required.
• 2+ years of telephone customer service experience, customer-facing or sales experience in B2B environments, preferably in a payment technology-related field.
• Outbound phone experience preferred.
• Good knowledge of Salesforce or other CRM tools.
• Excellent verbal and written communication skills.
• Knowledge of payments an asset.
• Flexibility in your schedule to support global time zones.
• Bilingual in another language is considered a plus.

A snippet of what you’ll get in return:

• Flexible working hours.
• Option to buy or sell your holiday and carry over up to 5 days into the next year.
• Social events on our roof top terrace with views onto St Pauls Cathedral.
• Fully equipped facilities include showers, hairdryers and straighteners and fresh towels.
• Free breakfast, fresh fruit and snacks.
• Dedicated wellbeing room.
• Enhanced paid family policies.
• £50 into each wallet upon joining.
• Discounts on memberships via vitality including gyms, leisure centres, yoga/Pilates across the country.
• Support purchasing Apple and LG products via Stormfront technology.
• Join our six employee-led equality communities.
• Four paid charity days.
• Summer hours during June, July and August with a 3pm finish every Friday.
• Private health insurance (pre-existing conditions included) & dental insurance, income protection, life assurance and more.

Paysafe is an equal opportunity employer. We value diversity and are committed to providing a work environment of mutual respect to everyone without regard to race, color, religion, national origin, age, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.