Family Deputy Manager- Walsall

We offer a range of services, including family assessment, children’s residential, 16+ supported living, and learning disabilities.

Our Mission

At Progressive Care, our brand stands for trust, quality, and care. Every service we provide is thoughtfully designed to deliver excellence, consistency, and a meaningful impact. With a professional and person-centred approach, we ensure reliability and progress, creating lasting value for those we care and support.

Your Role as a Deputy Manager within Family Assessment

• Assess parents to safeguard and promote their children’s well-being.
• Support and mentor parents in developing essential parenting skills.
• Provide advice and guidance to help families build stability.
• Work in a fast-paced and dynamic environment.
• Navigate challenges with resilience and adaptability.
• Mentor new and less experienced staff.
• Lead the team throughout shifts.
• Strive to develop the best support for families.
• Work closely with the centre manager to develop and maintain the service to be Ofsted compliant.
• Act as a role model and mentor to staff, demonstrating professionalism, integrity, and a commitment to the highest standards of care and ethical practice.
• Provide leadership, guidance, and support to the staff team.
• Provide support staff with effective supervision and probation.
• Support the manager with staff development, recruitment, and retention.
• Be responsible with the manager for ensuring the rotas are covered.

Our Ideal Candidate Should

• Hold a Level 3 in Children and Young Peoples Workforce Diploma (or equivalent).
• Either hold or be committed to completing their Level 5 diploma in Leadership and Management for health & social care children & young people services.
• Have a minimum of two years’ experience working in social care.
• Knowledge of legislation and Ofsted requirements.
• Prioritise the safety and well-being of children.
• Nurturing and supportive, with strong mentoring skills.
• Experienced in safeguarding and creating a stable environment.
• Empathetic, understanding, and encouraging.
• Self-motivated and adaptable to a fast-paced setting.
• Have experience leading and motivating a staff team.
• Able to apply transferable skills from relevant experience.
• Strong communication skills with a high level of empathy.
• Remain calm under pressure.
• Strong interpersonal skills and the ability to build positive, effective relationships with children, parents, and professionals.
• Be committed to a career in supporting families.

Benefits

• Excellent Pay & Rewards: We recognise your skills with structured salary grades that reflect your experience and qualifications. Our pay structures are at the forefront of national pay standards.
• Career Progression & Development: Support worker, Senior Support Worker, Team Leader, Deputy Manager, Registered Manager, Service Manager.
• Comprehensive Training & Qualifications: Full induction programme before you start. Service-specific training to refine and enhance your skills. We fully fund your training and qualifications through our nationally accredited training centre.
• Wellbeing Program: Access to excellent employee benefits designed to support your health, wellbeing, and personal development.
• A Supportive & Rewarding Work Environment: With strong management support and supervision, you will always have the guidance and encouragement that give you the tools and confidence that you need to thrive in your role and career.

Due to the nature of this role, Progressive Care conducts enhanced background checks through the Disclosure & Barring Service (DBS) for all hired personnel. Please note that sponsorship is not available for this position, and all applicants must have the right to work in the UK.