Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch support for ECHO applications and ensure customer satisfaction.
- Company: Leading sustainability software company in the UK with a focus on innovation.
- Benefits: Hybrid working model, flexible hours, and opportunities for professional growth.
- Why this job: Join a mission-driven team and help clients succeed with cutting-edge software solutions.
- Qualifications: BSc in IT or Electrical Engineering and excellent communication skills.
- Other info: Be part of a supportive environment that values your contributions.
The predicted salary is between 30000 - 42000 £ per year.
A leading sustainability software company in the UK seeks an Application Field Specialist to join their support team. You will provide 1st and 2nd line support for their ECHO applications, ensuring exceptional customer service and technical support.
The role offers a hybrid working model with flexible hours and opportunities for professional development. Ideal candidates will have a BSc in IT or Electrical Engineering and strong communication skills. This position is vital for maintaining client confidence in the company's software solutions.
Field Application Support & Customer Success Specialist in London employer: AMCS Group
Contact Detail:
AMCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Application Support & Customer Success Specialist in London
✨Tip Number 1
Get to know the company inside out! Research their ECHO applications and understand how they contribute to sustainability. This will help you stand out during interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing exceptional customer service, make sure you can explain technical concepts clearly and concisely. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which can be a game-changer in landing the job.
✨Tip Number 4
Apply through our website! We want to see your application, and applying directly gives you a better chance of being noticed. Plus, it shows you're proactive and keen to join our team!
We think you need these skills to ace Field Application Support & Customer Success Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in IT or Electrical Engineering. We want to see how your skills align with the role of Field Application Support & Customer Success Specialist, so don’t hold back on showcasing your technical know-how!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about sustainability and how you can contribute to our team. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Communication Skills: Since this role involves providing exceptional customer service, make sure to highlight your strong communication skills in your application. We’re looking for candidates who can convey complex information clearly and effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at AMCS Group
✨Know Your Stuff
Make sure you’re well-versed in the ECHO applications and the sustainability software industry. Brush up on your technical knowledge and be ready to discuss how your background in IT or Electrical Engineering can help solve customer issues.
✨Showcase Your Communication Skills
Since this role is all about providing exceptional customer service, practice articulating your thoughts clearly. Prepare examples of how you've successfully communicated complex technical information to non-technical clients in the past.
✨Emphasise Your Problem-Solving Abilities
Think of specific instances where you’ve tackled challenging support issues. Be ready to walk through your thought process and how you arrived at a solution, as this will demonstrate your critical thinking skills.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s approach to customer success and their ECHO applications. This shows your genuine interest in the role and helps you gauge if the company aligns with your career goals.
