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- Tasks: Provide top-notch support for ECHO applications and troubleshoot technical issues.
- Company: Leading environmental software provider in the UK with a focus on client satisfaction.
- Benefits: Flexible hybrid work arrangements and opportunities for continuous career development.
- Why this job: Join a dynamic team and make a difference in the environmental tech space.
- Qualifications: Strong communication skills, interest in technology, and a valid UK driving license.
- Other info: Collaborative work environment with a focus on professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A leading environmental software provider in the UK is seeking an Application Field Specialist in a full-time hybrid role. The successful candidate will provide first and second line support for ECHO applications, ensuring clients receive excellent service.
The position involves:
- Collaboration with multiple teams
- Technical troubleshooting
- Documentation
An interest in technology, strong communication skills, and a UK driving license are essential. Offering a great work environment and flexible hybrid arrangements, this role supports continuous career development.
Hybrid Application Support Specialist - Client-Facing employer: AMCS Group
Contact Detail:
AMCS Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Application Support Specialist - Client-Facing
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to application support. We should also be ready to showcase our problem-solving skills with real-life examples.
✨Tip Number 3
Show off our tech-savviness! During interviews, we can mention any relevant software or tools we've used, especially those related to ECHO applications. It’ll make us stand out!
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s just good manners!
We think you need these skills to ace Hybrid Application Support Specialist - Client-Facing
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with client-facing roles and technical troubleshooting. We want to see how your skills align with the needs of the Application Field Specialist position.
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for technology and your communication skills. Let us know why you’re excited about the role and how you can contribute to our team.
Showcase Relevant Experience: When detailing your previous roles, focus on experiences that demonstrate your ability to provide excellent service and collaborate with teams. We love seeing real examples of how you've made an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team.
How to prepare for a job interview at AMCS Group
✨Know Your ECHO Applications
Make sure you familiarise yourself with the ECHO applications before the interview. Understand their features and common issues clients might face. This will not only show your interest in the role but also help you answer technical questions confidently.
✨Showcase Your Communication Skills
Since this role is client-facing, practice articulating your thoughts clearly and concisely. Prepare examples of how you've effectively communicated complex information to non-technical clients in the past. This will demonstrate your ability to provide excellent service.
✨Prepare for Technical Troubleshooting Scenarios
Anticipate questions related to technical troubleshooting. Think of specific instances where you successfully resolved issues, and be ready to walk through your thought process. This will highlight your problem-solving skills and technical knowledge.
✨Emphasise Team Collaboration
Collaboration is key in this role, so be prepared to discuss your experience working with different teams. Share examples of how you’ve contributed to team success and how you handle conflicts or differing opinions. This will show that you’re a team player who can thrive in a hybrid environment.
