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- Tasks: Drive sales and customer service to grow business and retain clients.
- Company: Global leader in sustainable packaging solutions with a collaborative culture.
- Benefits: Competitive salary, career development, and a supportive team environment.
- Other info: Opportunities for personal growth and continuous improvement in a fast-paced environment.
- Why this job: Join a dynamic team and make a real impact in the packaging industry.
- Qualifications: Sales experience and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Amcor is a global leader in packaging solutions for consumer and healthcare products. With industry-leading innovation capabilities, global scale and technical expertise, we help our customers grow and meet the needs of millions of consumers every day. Our teams develop responsible, more sustainable packaging in flexible and rigid formats across multiple materials. Supported by a commitment to safety, ~70,000 colleagues across ~140 countries bring our global capabilities to local customers and provide local access to global brands. Our work is guided by our purpose of elevating customers, shaping lives and protecting the future.
We have an opportunity for a driven Internal Sales Executive, the purpose of the role is to retain and grow business through a proactive, sales and customer service-led approach. To support the commercial objectives of the Plaswood business by maximising all sales opportunities, developing existing accounts, and contributing to new business growth.
Main Duties:- Process customer orders, quotations, enquiries, and CRM interactions accurately and within agreed timeframes.
- Proactively follow up all quotations, leads, and sales opportunities to maximise conversion rates.
- Maintain and develop strong relationships with existing customers, with a focus on key accounts.
- Identify and pursue new business opportunities through proactive customer engagement.
- Monitor and analyse customer sales performance, identifying trends and implementing actions to drive growth.
- Maintain and manage a pipeline of opportunities, ensuring timely follow-up and progression.
- Promote Plaswood products and support new product initiatives.
- Assist with tender preparation and commercial proposals where required.
- Seek opportunities to upsell and cross-sell across the product range.
- Raise and manage customer complaints, ensuring thorough investigation and timely resolution.
- Support root cause analysis for non-conformances and implement corrective actions.
- Maintain accurate ship schedules, ensuring customers are kept informed of delivery updates or issues.
- Manage POD requests and delivery-related queries.
- Identify stock issues and liaise with relevant departments to resolve.
- Work closely with Production, Procurement, Quality, Warehouse, Distribution, and Accounts to ensure smooth order fulfilment.
- Provide timely and accurate sales performance data and reports as required.
- Maintain accurate customer, product, and CRM data, ensuring system integrity and effective pipeline management.
- Carry out general housekeeping duties including data cleansing and system updates.
- Contribute to continuous improvement by identifying process inefficiencies and suggesting solutions.
- Participate in team meetings and support wider team objectives.
- Take ownership of personal development and participate in relevant training.
- Actively contribute to the delivery of sales forecasts through effective management.
Internal Sales Executive in Derby employer: Amcor
Contact Detail:
Amcor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Sales Executive in Derby
✨Tip Number 1
Get to know the company inside out! Research Amcor's products, values, and recent news. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even referrals that could boost your chances.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer complaints or upselling opportunities. Role-playing with a friend can really help!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. And remember, apply through our website for the best chance!
We think you need these skills to ace Internal Sales Executive in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Internal Sales Executive role. Highlight your sales achievements and customer service experience to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about sales and how you can contribute to our team at Amcor. Be genuine and let your personality come through.
Showcase Your Proactivity: In your application, give examples of how you've proactively followed up on leads or developed customer relationships in the past. We love seeing candidates who take initiative and drive results!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Amcor
✨Know Your Product Inside Out
Before the interview, make sure you understand Amcor's Plaswood products and their benefits. Familiarise yourself with the latest innovations in packaging solutions and be ready to discuss how these can meet customer needs.
✨Showcase Your Sales Skills
Prepare examples from your past experiences where you've successfully retained or grown business. Highlight specific strategies you used to engage customers and convert leads into sales, as this will demonstrate your proactive approach.
✨Demonstrate Relationship Building
Be ready to talk about how you've maintained strong relationships with clients in previous roles. Discuss your methods for identifying customer needs and how you’ve gone above and beyond to ensure their satisfaction.
✨Prepare for Scenario Questions
Think of potential scenarios related to customer complaints or sales opportunities that you might face in the role. Prepare your thought process on how you would handle these situations, showcasing your problem-solving skills and ability to drive growth.