At a Glance
- Tasks: Provide on-site equipment service and support for Meat and Dairy customers across EMEA.
- Company: Join Amcor, a global leader in flexible packaging with a dynamic culture.
- Benefits: Enjoy competitive salary, travel opportunities, and career growth in a fast-paced environment.
- Other info: Flexible hours and travel up to 70% across Europe, UK, and MEA.
- Why this job: Make a direct impact on customer performance while expanding your technical expertise.
- Qualifications: Engineering qualification and 3-5 years experience in the packaging industry required.
The predicted salary is between 38000 - 45000 £ per year.
Location: UK or Ireland
Business Group: Amcor Flexibles EMEA
Function: R&D – Field Technical Services
Contract: Permanent
About The Role
As a Senior Equipment Service Engineer, you will support Meat and Dairy customers across the EMEA region by providing timely on-site equipment service to ensure optimal performance of packaging equipment and materials. This role supports the expansion of the Amcor Moda equipment range into EMEA and offers a high level of autonomy in a dynamic, customer-facing environment. The position involves frequent travel (up to 70%) and combines hands-on equipment installation, technical troubleshooting, and preventative maintenance.
Key Responsibilities
- Provide timely on-site and remote technical support to customers
- Work hands-on alongside customer teams on production lines
- Diagnose and resolve equipment, material, and product interaction issues
- Service Amcor Moda equipment to sustain optimal performance; recommend spare parts as needed
- Build and maintain strong, effective customer relationships
- Deliver clear, detailed service reports, including accurate time tracking
- Collaborate closely with Field Technical Service team and spare parts representatives
Equipment Installation
- Support the installation and commissioning of Amcor Moda equipment at customer sites
- Monitor equipment performance and provide intensified support during start-up phases, as required
Training
- Deliver customer training on the correct operation and maintenance of equipment
- Train and mentor other Equipment Service and Field Technical Service team members
What You Bring
- Engineering qualification or equivalent experience in electrical and/or mechanical technology
- Min. 3-5 years’ experience in the Meat and Dairy packaging industry (machinery and materials), preferably in shrink packaging equipment (e.g. rotary vacuum chamber)
- High flexibility to travel up to 70% across Europe, UK and MEA (car, train, air)
- Openness to flexible hours. The role will likely include working weekends and non-standard working hours to support our Customers and Business needs
- Current, preferably clean, driving licence
- This role involves maintenance activities on Amcor Moda equipment, consisting of hands-on manual work, the safe use of power tools, and the ability to carry out physical tasks, including occasional lifting and moving of heavy materials
- Strong technical troubleshooting and problem-solving skills
- Excellent communication skills with a customer-focused mindset
- Hands-on, pragmatic mindset
- Ability to work independently in a fast-paced environment
- Strong organizational skills, attention to detail, and a high level of rigour
- Fluent in English, additional European languages are an advantage
- Strong commitment to safety
Why Join Amcor?
- Opportunity to play a key role in the expansion of Amcor Moda across EMEA
- High level of autonomy in a field-based role
- Direct impact on customer performance and product success
- Opportunities to develop technical expertise and grow your career within a global leader
