At a Glance
- Tasks: Support our sales team and ensure clients receive top-notch service.
- Company: Join AMCO, a dynamic global logistics specialist with a friendly atmosphere.
- Benefits: Enjoy 25 days holiday, competitive salary, and comprehensive healthcare plans.
- Other info: Flat management structure with a vibrant social calendar and career growth.
- Why this job: Be the heartbeat of our sales department and make a real impact.
- Qualifications: 3 years in sales support, strong communication, and tech skills required.
We are looking for an energetic, organised, and friendly Sales Support Administrator to join our team at AMCO. If you love helping people, building great relationships, and keeping things running like clockwork, we would love to meet you. AMCO is a £60m turnover, Midlands-based (Redditch) global logistics specialist. We provide supply chain solutions that keep the world moving by road, sea, air, and rail. From electronics and food to luxury automotive parts, we work across exciting industries in a fast-paced environment where no two days are the same. We pride ourselves on our warm and friendly atmosphere. We work hard, celebrate our wins together, and host brilliant social events throughout the year!
Your Role in the Team
- As our Sales Support Administrator, you will be the heartbeat of our Sales department.
- Reporting directly to our Senior Account Manager, your mission is to support our sales champions and make sure our clients receive a seamless, world-class experience.
Admin Support to Sales Department:
- Supporting the Account and Sales Managers
- Managing and ordering company merchandise
- Working closely and collaboratively with internal stakeholders to ensure seamless service delivery and KPI adherence
- Assisting sales teams with proposal development and product/service presentation
- Coordinating with other departments to ensure sales, marketing, queries, and deliveries are handled efficiently
- Providing excellent customer service, answering queries and solving problems
- Supporting the sales team in meeting sales targets
- Organising and scheduling sales meetings and appointments
- Assisting with sales training and onboarding of new team members
- Organising corporate events, client visits and catering.
Enquiries and leads classification:
- Responsible for new inbound enquiries and qualifying the lead.
- Carrying credit checks on new accounts and updating the CRM with the information
- Liaison with Senior Client Account manager for Lead allocations
Key Sales Systems and Customers data maintenance:
- Oversee the CRM/ Internal Gateway system to ensure tasks are completed within given time frames
- Managing customer databases, ensuring all client information is accurate and up-to-date
- Handling administrative tasks such as managing sales contracts, filing important documents, and maintaining records
KPI’s and Sales reporting:
- Compile sales data into power point for monthly board meetings
- Produce individual monthly KPI reports
- Preparing sales reports and analysing sales trends to assist in creating sales strategies
About You
We are looking for a proactive team player who genuinely loves putting the customer at the heart of everything they do. Our ideal match has:
- Experience: At least 3 years of experience in a sales support or administrative role, ideally within busy environment.
- Tech Skills: Minimum of 3 years using Microsoft Dynamics CRM system and strong Excel skills.
- Communication Skills: Excellent telephone skills and a warm, clear communication style.
- The 'Can-Do' Attitude: A self-motivated spirit, an eagerness to learn, and a passion for finding clever ways to improve how we do things with track record of managing multiple commercial processes (budgets, contract renegotiation, KPI measurement), forecasting precisely, and identifying the solutions we can offer resulting in a positive commercial outcome for AMCO and customers.
- Team Player: Working collaboratively across departments.
- Must be self-motivated
- Must be able to resolve and prioritise conflicting requirements
- Able to identify improvements and see those improvements though to implementation
- Customer and service focused
- Willingness to take charge and resolve issues
- Must be determined, keen to learn and develop
- Excellent verbal and written communications skills
- Excellent presentation skills
Why Us?
We believe in taking great care of our team. When you join us at our AMCO Park head office in Redditch, you will enjoy:
- Time to Unwind: 25 days holiday (plus bank holidays), with an option to purchase up to 5 additional days.
- Financial Perks: A Competitive Salary of £27-30k per annum, depending on experience, with Pension scheme
- Health & Wellbeing: Comprehensive healthcare cash plans (covering dental, optical, and physio), digital access to GP appointments, and life insurance
- The Culture: A flat management structure where your voice is heard quickly, plus a packed social calendar of events!
NO AGENCIES PLEASE
Please note, we are unable to provide employment sponsorship to candidates.
To Apply
If you feel you are a suitable candidate and would like to work for AMCO, please click apply to be redirected to our website to complete your application.
Sales Support Administrator in Redditch employer: AMCO
AMCO is an excellent employer that prioritises quality and operational excellence in the vibrant Scotland region. With a strong commitment to diversity, we foster a collaborative work culture that encourages employee growth through training and development opportunities. Join us to be part of a team that values smarter working practices and instils a robust quality culture, making a meaningful impact in civil infrastructure.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Redditch
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Support Administrator at AMCO, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including AMCO. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Support Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Support Administrator in Redditch
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for AMCO:When writing your cover letter, make sure to tailor your message specifically for AMCO. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at AMCO
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show AMCO that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show AMCO that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with AMCO’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
