At a Glance
- Tasks: Support and improve IT infrastructure, including servers, networks, and cloud services.
- Company: Join a dynamic team at AMCO, focused on innovation and technology.
- Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
- Other info: Collaborative environment with chances to work on exciting projects.
- Why this job: Make a real impact by enhancing IT systems and driving innovation.
- Qualifications: Experience in IT support and a passion for automation and future tech.
Location: Redditch
Salary: £35,000 - £45,000 per annum
Vacancy Type: Full Time, 40 hours per week
We are looking for an experienced IT Technician to join our internal IT department, reporting to the Head of IT. This is a hands-on technical role responsible for supporting, maintaining and improving the company’s IT infrastructure, including servers, networks, Microsoft 365, Azure / Microsoft Entra ID, endpoint management, security tools and wider business systems. The successful candidate will work closely with our outsourced MSP, which provides 1st and 2nd line support, while acting as an internal escalation point for infrastructure, networking, cloud and security-related matters. This role would suit someone looking for more than a standard support position. You will have the opportunity to contribute to infrastructure improvements, IT projects, documentation, security and compliance activities, automation and future technology initiatives.
Responsibilities
- Administer, maintain and improve Windows Server, Active Directory, Group Policy, DNS, DHCP and core infrastructure services.
- Support Microsoft 365 administration, including users, groups, permissions, Exchange Online, SharePoint and Teams.
- Support Azure, Entra, Defender environments, including identity, access and hybrid cloud services.
- Configure, maintain and troubleshoot network infrastructure (Switches/Firewalls), including TCP/IP, VLANs, routing, switching, VPNs, NAT, DNS and DHCP.
- Act as an escalation point for infrastructure, network, cloud and security-related issues.
- Produce, maintain and improve technical documentation, processes, diagrams, asset records and support procedures.
- Support IT projects, upgrades, migrations, infrastructure improvements and wider business systems initiatives.
- Work with the outsourced MSP to support effective 1st and 2nd line service delivery.
- Support backup, disaster recovery, patching, monitoring, vulnerability remediation and system hardening activities.
- Assist with IT requirements relating to ISO 27001, TISAX and other security-conscious or regulated environments.
- Identify opportunities to improve systems, automate processes, strengthen security and support innovation across the business.
Competencies
- Interest in AI, automation, innovation and future IT systems.
Experience
- Experience supporting multi-site environments with 150+ users.
- Preferable experience in supply chain, logistics or manufacturing environments.
- PowerShell scripting or automation experience.
To Apply
If you feel you are a suitable candidate and would like to work for AMCO, please click apply to be redirected to our website to complete your application.
IT Technician in Redditch employer: AMCO
At AMCO, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Redditch where innovation and collaboration thrive. Our IT Technician role not only provides competitive salaries and comprehensive benefits but also fosters professional growth through hands-on involvement in exciting IT projects and infrastructure improvements. Join us to be part of a forward-thinking team that values your contributions and supports your career development in a vibrant and supportive culture.
StudySmarter Expert Advice🤫
We think this is how you could land IT Technician in Redditch
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend local meetups, tech events, or even online webinars. You never know who might have a lead on your dream job!
✨Tip Number 2
Don’t just apply and wait! Follow up on your applications. A quick email or LinkedIn message can show your enthusiasm and keep you on their radar. We all love a proactive candidate!
✨Tip Number 3
Prepare for interviews by researching the company and its tech stack. Be ready to discuss how your skills align with their needs, especially around Microsoft 365, Azure, and security tools. Show them you’re the perfect fit!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace IT Technician in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Technician role. Highlight your experience with Windows Server, Microsoft 365, and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Show Off Your Skills:In your cover letter, don’t just list your skills—show us how you’ve used them in real situations. Talk about specific challenges you’ve faced and how you tackled them. This will help us see your problem-solving abilities in action.
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do—just click apply and follow the prompts!
How to prepare for a job interview at AMCO
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows Server, Active Directory, and Microsoft 365. Be ready to discuss how you've supported or improved these systems in the past, as this will show your hands-on experience.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues, especially in multi-site environments. Think about specific challenges you've faced with network infrastructure or cloud services and how you resolved them.
✨Demonstrate Your Team Spirit
Since you'll be working closely with an outsourced MSP, highlight your experience collaborating with external teams. Share instances where teamwork led to successful project outcomes or improved service delivery.
✨Be Ready for Technical Questions
Expect some technical questions during the interview. Brush up on your knowledge of TCP/IP, VLANs, and security tools. Practising common troubleshooting scenarios can help you feel more confident when answering.
