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- Tasks: Support vulnerable individuals in safe, respectful mental health transport.
- Company: Join Ambulnz UK, a compassionate leader in patient care.
- Benefits: Earn £14.20/hour with comprehensive training and 24/7 support.
- Why this job: Make a real difference in people's lives while gaining valuable skills.
- Qualifications: Caring attitude and full UK driving licence required.
- Other info: Flexible 4-on, 4-off shifts with opportunities for career growth.
The predicted salary is between 11 - 17 £ per hour.
At Ambulnz UK (AUK), we are committed to delivering safe, compassionate, and high‑quality patient care. We are seeking dedicated individuals to join our Mental Health Ambulance team, providing essential support to some of the most vulnerable people in our communities.
As a Mental Health Ambulance Assistant, you will play a vital role in delivering specialised non‑emergency and secure mental health patient transport. You will support individuals experiencing mental health challenges, ensuring they are transported safely, respectfully, and with dignity between healthcare settings, including hospitals, inpatient units, and community environments.
Ambulnz Community Partners is part of the Ambulnz UK Group, operating over 19 bases across England and Wales with a workforce of more than 800 staff supporting the NHS and hospital Trusts. We provide a broad range of services including:
- Patient Transport Services
- 999 frontline
- Secure Mental Health Transport
- Urgent and Emergency Care
Whilst previous experience in patient care or secure mental health transport is desirable, it is not essential. We provide comprehensive training, including:
- FREC3 Qualification – First Response Emergency Care – Level 3
- Patient assessment
- Basic life support & CPR
- Use of an AED (defibrillator)
- Airway management
- Managing trauma (bleeding, fractures, shock)
- Medical emergencies (heart attack, stroke, asthma, seizures, etc.)
- Catastrophic haemorrhage control (e.g., tourniquets, haemostatic dressings)
- Administering oxygen
- Safe manual handling
PMVA course – Prevention and Management of Violence and Aggression
- Understand the causes and triggers of challenging behaviours
- Use de‑escalation and communication techniques
- Promote safe, compassionate, and person‑centred care
- Recognise early warning signs of agitation or distress
- Apply safe, legally compliant physical interventions only when absolutely necessary
- Protect both patients and staff from harm
Most importantly, we are looking for individuals who are:
- Caring, compassionate, and patient‑focused
- Able to treat all service users with dignity, respect, and empathy
- Calm under pressure and able to communicate effectively
- A team player, working as part of a double or triple crew
Requirements:
- Full UK manual driving licence (minimum 1 year’s driving experience; no more than 6 points)
- Good physical fitness to support safe manual handling and patient movement
- Willingness to work a 4‑on, 4‑off shift pattern – Shift times: 0700/1900, 1100/2300 & 1900/0700
What We Offer:
- A rewarding career within a respected, growing organisation
- £14.20 per hour
- 4 on / 4 off shift rotation
- Comprehensive Training & Induction
- Uniform provided
- Optional flu vaccination
- Pension scheme
- Enhanced DBS check (paid for by the company)
- Eligibility for a Blue Light Discount Card
- Cycle to Work Scheme
- Opportunity to join our Equality, Diversity & Inclusion group
- Employee Assistance Programme with 24/7 confidential support, including:
- Formal counselling
- Medical information
- Stress and anxiety support
- Family and relationship advice
- Financial and legal guidance
Ambulnz Community Partners is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment and promote safeguarding by implementing our policies and procedures, acting promptly on concerns, communicating effectively and sharing information appropriately. If successful, this vacancy will require an enhanced DBS check. Please note it is a criminal offence to apply for a role in a regulated activity if you are barred from doing so.
We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.
Mental Health Ambulance Assistant-Watford employer: Ambulnz Community Partners
Contact Detail:
Ambulnz Community Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Ambulance Assistant-Watford
✨Tip Number 1
Get to know the company! Research Ambulnz UK and their values. When you understand what they stand for, you can tailor your conversations to show how you fit right in with their mission of compassionate care.
✨Tip Number 2
Practice your communication skills! As a Mental Health Ambulance Assistant, you'll need to be calm and effective under pressure. Role-play scenarios with friends or family to get comfortable discussing mental health topics and showing empathy.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider info about the role and help you make a memorable impression before the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the team at Ambulnz UK. Don’t miss out on this opportunity!
We think you need these skills to ace Mental Health Ambulance Assistant-Watford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Mental Health Ambulance Assistant. We want to see your passion for patient care and how you can contribute to our compassionate team.
Showcase Relevant Experience: Even if you don’t have direct experience in mental health transport, share any relevant experiences that demonstrate your caring nature and ability to handle challenging situations. We love seeing how you’ve made a difference in previous roles!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use straightforward language to convey your thoughts, as we appreciate clarity and directness. Remember, we’re looking for genuine communication!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this rewarding opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Ambulnz Community Partners
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Mental Health Ambulance Assistant. Familiarise yourself with the key aspects of patient care, especially how to handle mental health challenges. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Compassion
During the interview, highlight your caring nature and ability to treat individuals with dignity and respect. Share personal experiences or examples where you've demonstrated empathy, especially in high-pressure situations. This is crucial for a role that involves supporting vulnerable people.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage challenging behaviours. Think about how you would use de-escalation techniques or communicate effectively in stressful situations. Practising these scenarios can give you an edge during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or how the company supports staff wellbeing. This shows your enthusiasm for the role and helps you gauge if the company is the right fit for you.
