Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead IT across multiple sites, ensuring smooth operations and enhancing systems.
- Company: Join an award-winning luxury travel specialist known for bespoke journeys.
- Benefits: Enjoy a competitive salary, hybrid work, generous leave, and private medical cover.
- Other info: Opportunity to shape technology strategy and drive operational efficiency.
- Why this job: Be the go-to IT expert in a supportive, high-performing environment.
- Qualifications: Experience in IT support, systems management, and strong communication skills.
The predicted salary is between 45000 - 50000 £ per year.
Do you thrive in a hands-on IT role where you're the go-to person for everything from day-to-day support to longer-term infrastructure improvements? Do you enjoy being the face of IT, providing clear, friendly support while keeping systems secure, efficient and running smoothly across multiple sites? Are you confident managing the full lifecycle of IT equipment, improving helpdesk processes, and working closely with suppliers and stakeholders to get the best outcomes? Do you take pride in spotting inefficiencies, strengthening cybersecurity, and introducing smarter, more streamlined ways of working? And importantly, do you bring a proactive, solutions-led mindset with the confidence to work independently while supporting a growing, purpose-driven business?
Our client is an award-winning luxury travel specialist designing fully bespoke, tailor-made journeys worldwide. Renowned for their personal approach and exceptional destination knowledge, they create meaningful travel experiences that connect clients with people, places and moments that leave a lasting impression.
They are now seeking a Group IT Manager, who will play a key role in shaping and delivering the organisation's technology strategy, identifying opportunities to strengthen infrastructure, improve operational efficiency, and ensure systems effectively support wider business objectives.
As the IT Manager, you will benefit from a competitive basic salary and performance-related annual bonus, alongside a hybrid working model. You will also receive generous annual leave, private medical cover, enhanced parental leave, and the opportunity to work within a supportive, inclusive and high-performing environment.
In this role, you will take ownership of IT across 3 offices, ensuring a reliable, secure and efficient technology environment while enhancing systems, support and ways of working.
- Provide first-line support for all technical queries, resolving day-to-day system and user issues
- Oversee devices and systems from setup through to maintenance, repair and replacement
- Manage new starter and leaver processes, including access, configuration and equipment handling
- Streamline support processes to improve response times and user experience
- Maintain accurate records of assets, licences and systems through regular reviews
- Work with external providers to manage connectivity, systems and service performance
- Identify and implement upgrades to improve performance, usability and cost efficiency
- Strengthen IT security measures, including access control, data protection and system integrity
- Ensure adherence to data protection regulations and internal governance standards
- Oversee supplier contracts, renewals and ongoing service relationships
- Drive efficiencies through automation and improved processes
- Support delivery of IT initiatives and contribute to longer-term technology planning
Experience Required:
- Proven experience in a broad IT role supporting multiple sites or business units
- Strong hands-on background in technical support, systems management and basic infrastructure
- Solid knowledge of Windows and/or macOS, user access management and core business tools
- Good understanding of IT security, data protection and backup processes
- Experience managing networks, hardware, cloud platforms and third-party suppliers
- Confident communicator, able to explain technical issues in a clear and user-friendly way
- Well organised, proactive and able to manage workload independently
- Customer-focused approach with a professional, approachable manner
Benefits and Perks:
- Competitive basic salary
- Performance-related annual bonus
- Hybrid working
- 28 days' annual leave plus public holidays (25 days in year one)
- Private medical cover
- Enhanced parental leave
- Supportive, inclusive and high-performance company culture
IT MANAGER in London employer: Ambitions - Your Luxury Leisure Travel Recruitment Partner
Contact Detail:
Ambitions - Your Luxury Leisure Travel Recruitment Partner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT MANAGER in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the lookout for an IT Manager role. You never know who might have the inside scoop on a job opening or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on common IT scenarios and challenges. Think about how you would handle specific situations, especially around system security and user support, as these are key in the role we're looking at.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss past experiences where you improved processes or resolved technical issues. This will highlight your proactive mindset and ability to work independently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace IT MANAGER in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Manager role. Highlight your hands-on IT experience, especially in supporting multiple sites and managing systems.
Craft a Compelling Cover Letter: Use your cover letter to showcase your proactive, solutions-led mindset. Share specific examples of how you've improved processes or strengthened cybersecurity in previous roles.
Showcase Your Communication Skills: As an IT Manager, you'll need to explain technical issues clearly. In your application, demonstrate your ability to communicate effectively, perhaps by mentioning times you've helped non-technical users.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you!
How to prepare for a job interview at Ambitions - Your Luxury Leisure Travel Recruitment Partner
✨Know Your Tech Inside Out
Make sure you’re well-versed in the technologies mentioned in the job description. Brush up on your knowledge of Windows, macOS, and IT security measures. Being able to discuss specific tools and systems will show that you're not just familiar but truly engaged with the role.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled technical issues in the past. Think about times when you improved processes or resolved user problems efficiently. This will demonstrate your proactive, solutions-led mindset that the company is looking for.
✨Communicate Clearly and Confidently
As an IT Manager, you'll need to explain complex technical issues in a user-friendly way. Practice articulating your thoughts clearly, perhaps even explaining a technical concept to a friend who isn’t tech-savvy. This will help you convey your ideas effectively during the interview.
✨Understand the Company Culture
Research the company’s values and culture, especially their focus on bespoke travel experiences. Be ready to discuss how your approach aligns with their mission and how you can contribute to their supportive, inclusive environment. This shows that you’re not just interested in the role, but also in being part of their team.