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- Tasks: Guide ultra-high net worth clients to create unforgettable travel experiences.
- Company: Join a renowned luxury travel company with a stellar reputation.
- Benefits: Earn up to £40,000 plus bonuses and enjoy unique travel opportunities.
- Other info: Hybrid working model: 3 days in the office, 2 days from home.
- Why this job: Be the first voice clients hear and set the tone for extraordinary adventures.
- Qualifications: Two years in luxury travel and excellent communication skills required.
The predicted salary is between 40000 - 40000 £ per year.
Private Travel Concierge job in London within the ultra-high net worth travel industry, offering up to £40,000 with an OTE of £53,000. Receiving and qualifying email and telephone enquiries, you will guide the client providing help and advice while you get to know their needs and work with a team to create a seamless adventure which exceeds expectation. This Private Travel Concierge role is working for one of the most renowned names in ultra-high-net-worth travel. It does not come with sales targets, however you are well rewarded alongside your team members with quarterly and annual bonuses and the opportunity to travel on a regular basis to host amazing experiences.
Do you enjoy building genuine rapport with high-expectation clients, listening carefully to understand what they’re really looking for before guiding them towards something truly extraordinary? And do you bring the drive and commercial instinct to convert interest into bookings, while maintaining the discretion, professionalism and attention to detail that UHNW clients expect as standard?
We’re thrilled to be recruiting for one of the most iconic names in ultra-high-net-worth travel — a business that has been consistently recognised as the very best in the sector and whose reputation genuinely precedes it. Think glacier-side camps reached by private helicopter, once-in-a-generation expedition voyages, world-first experiences that most people don’t even know are possible. Small, agile and deeply specialist, this team operates with the precision of a high-end concierge and the ambition of an explorer. They are now looking for a Private Travel Concierge to be the first voice their prospective clients hear — someone who can set the tone from the very first conversation and ensure every enquiry is handled with the warmth, intelligence and discretion that this calibre of client expects.
- Qualify and transition enquiries to the specialist Projects Team, ensuring a seamless and well-prepared handover.
- Feed insights from client conversations back to Marketing to inform outreach and content direction.
- Help develop and refine the team’s approach to enquiry handling and lead management.
- Maintain accurate and up-to-date client records within the CRM at all times.
- Ensure every new enquiry receives a timely, considered and on-brand response.
Requirements:
- At least two years in a client-facing position within a luxury travel business — this is essential.
- A genuine understanding of the luxury travel landscape and what UHNW clients expect from the businesses they choose.
- An assured, natural communicator — as comfortable on the phone as you are in writing, and instinctively warm in both.
- Structured and self-disciplined, with the ability to manage multiple live enquiries without letting quality slip.
- Comfortable with CRM platforms for day-to-day pipeline and data management — Salesforce or HubSpot experience.
- Hybrid working — 3 days in the London office, 2 days from home.
- OTE £53,000 — quarterly and annual performance bonuses.
- Unique travel opportunities.
Ambitions Travel Recruitment reviews every application personally — no automated screening.
PRIVATE TRAVEL CONCIERGE in City of London employer: Ambitions - Your Luxury Leisure Travel Recruitment Partner
Contact Detail:
Ambitions - Your Luxury Leisure Travel Recruitment Partner Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land PRIVATE TRAVEL CONCIERGE in City of London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the luxury travel industry. Attend events, join online forums, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone about the Private Travel Concierge role, make sure you can clearly articulate why you’re the perfect fit. Highlight your experience in luxury travel and your knack for building rapport with high-expectation clients.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly, express your interest, and share how you can add value to their team. It shows initiative and could set you apart from other candidates.
✨Tip Number 4
Apply through our website! We want to hear from you directly, so make sure you submit your application through our platform. This way, we can review your details personally and ensure you get the attention you deserve in the hiring process.
We think you need these skills to ace PRIVATE TRAVEL CONCIERGE in City of London
Some tips for your application 🫡
Show Your Passion for Luxury Travel: When writing your application, let your love for luxury travel shine through! Share experiences that highlight your understanding of what UHNW clients expect and how you can exceed their expectations.
Be Personable and Professional: Remember, you're applying for a role where building rapport is key. Use a warm tone in your writing, and make sure to convey your communication skills. Show us that you can be both friendly and professional!
Highlight Relevant Experience: Make sure to detail your previous client-facing roles in the luxury travel sector. We want to see how your background aligns with the needs of our high-expectation clients, so don’t hold back on those achievements!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets the attention it deserves. Plus, we review every application personally—no automated screening here!
How to prepare for a job interview at Ambitions - Your Luxury Leisure Travel Recruitment Partner
✨Know Your Luxury Travel Inside Out
Before the interview, brush up on the luxury travel landscape. Understand what ultra-high net worth clients expect and be ready to discuss specific experiences or destinations that align with their desires. This shows you’re not just knowledgeable but genuinely passionate about the industry.
✨Master the Art of Communication
Since this role involves being the first point of contact for clients, practice your communication skills. Be warm and engaging in both verbal and written forms. Consider role-playing with a friend to refine your ability to listen actively and respond thoughtfully to client needs.
✨Demonstrate Attention to Detail
In luxury travel, every detail matters. Prepare examples from your past experience where your attention to detail made a significant difference. Whether it’s managing multiple enquiries or ensuring a seamless handover to a specialist team, highlight how you’ve excelled in these areas.
✨Familiarise Yourself with CRM Tools
Since the role requires comfortable use of CRM platforms like Salesforce or HubSpot, make sure you’re familiar with these tools. If you have experience, be ready to discuss how you’ve used them to manage client relationships effectively. If not, consider doing a quick online tutorial to get a basic understanding.