At a Glance
- Tasks: Manage supplier relationships, negotiate contracts, and support the sales team in luxury travel.
- Company: Join a leading luxury travel operator with a passion for unforgettable experiences.
- Benefits: Enjoy flexible working, competitive salary, annual bonus, and 23 days annual leave.
- Other info: Dynamic hybrid work environment with opportunities for personal and professional growth.
- Why this job: Be at the heart of luxury travel, shaping unique experiences for high-end travellers.
- Qualifications: Fluent French, strong communication skills, and attention to detail are essential.
The predicted salary is between 40500 - 49500 £ per year.
Product & Operations Manager job in Hertford, Hertfordshire, within the luxury travel industry, offering up to £40,000 FTE (depending on experience). This is a hands-on role covering supplier sourcing and negotiation, product development, and operational support for the sales team.
Our client is an established tour operator specialising in luxury, tailor-made travel to premier destinations across France, Spain, Italy and Portugal. With decades of combined experience, they design unforgettable journeys for high-end travellers — from couples seeking a gastronomic getaway to groups celebrating special occasions and corporates rewarding top performers.
They are now looking to strengthen their team with a Product & Operations Manager who will take ownership of supplier relationships, product development and operational support — playing a central role in shaping the experiences at the heart of the business.
The Role
- Own supplier sourcing and relationships while supporting the wider sales team with day-to-day product and operational tasks, ensuring every trip runs smoothly from planning through to delivery.
- Source and liaise with new suppliers, negotiating favourable rates and contracts.
- Work closely with the sales team to find inspiration for new offerings.
- Liaise with the Marketing team to create product-related content, including website write-ups.
- Provide inspiration for bespoke itineraries and activities.
- Actively maintain excellent supplier relationships and keep internal systems up to date.
- Represent the business at supplier meetings and trade fairs, following up on new partnerships.
- Visit and assess new hotels, vineyards and restaurants.
- Maintain electronic rate folders and the internal quote-building system (Tourplan).
- Join the duty manager rota, supporting customers travelling out of hours.
- Support the sales team with operational issues and respond to supplier-related customer feedback.
- Take on product development and business development projects as required.
Experience Required
- Excellent communication and interpersonal skills.
- Strong IT skills, including a good working knowledge of Excel.
- Experience with Tourplan, or the ability to quickly pick up new IT systems.
- Excellent attention to detail and steady under pressure.
- Strong time management skills, with the ability to manage your own workload.
- Fluent French, spoken and written — essential.
- An additional European language and strong mathematical skills — desirable.
Benefits
- Flexible working — accrue hours to take up to an additional 12 days off per year.
- Hybrid working — minimum 5 days in the office every fortnight.
- Up to £40,000 FTE (depending on experience).
- Annual bonus.
- 23 days annual leave.
- 37.5-hour week, Monday–Friday.
- Friendly, supportive and collaborative team environment.
Product and Operations Manager in Watford employer: Ambitions Travel Recruitment
Join a dynamic team in Bristol as a Luxury Ski Sales Consultant, where your passion for skiing and luxury travel will be rewarded with a competitive salary and commission structure. Our supportive work culture fosters personal growth and career progression, allowing you to build lasting relationships with discerning clients while enjoying the unique advantage of regular travel to stunning Alpine locations. Experience the thrill of matching guests with extraordinary ski holidays in an environment that values excellence and ambition.
Contact Details:
Ambitions Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product and Operations Manager in Watford
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Ambitions Travel Recruitment!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Ambitions Travel Recruitment would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Ambitions Travel Recruitment through your school's career services!
We think you need these skills to ace Product and Operations Manager in Watford
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product and Operations Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product and Operations Manager position at Ambitions Travel Recruitment. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Ambitions Travel Recruitment
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
