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For Companies At a Glance
- Tasks: Help clients with travel plans, manage documents, and create unforgettable experiences.
- Company: Join an award-winning tour operator known for its exceptional reputation and vibrant team culture.
- Benefits: Enjoy a competitive salary, bonus, hybrid work, generous holidays, and a pension scheme.
- Why this job: Perfect for travel enthusiasts wanting to make a real impact in the industry while enjoying a fun team environment.
- Qualifications: Strong admin skills, attention to detail, and experience in luxury travel or concierge services required.
- Other info: This role offers fantastic career growth opportunities and regular team events.
The predicted salary is between 24000 - 36000 £ per year.
Our Customer: We’re proud to once again be recruiting EXCLUSIVELY for our award-winning, tailor-made, niche tour operator customer. This business has an enviable reputation in the industry and an unrivalled reputation both as an employer and as a brand. They are now looking to further grow their team due to their ongoing success by adding a Travel Concierge to their vibrant, friendly, and knowledgeable team.
As a Travel Concierge, you will enjoy numerous benefits, including a competitive salary, bonus, generous annual leave, and a pension scheme, among others.
Job Description: This is a great role for somebody with a passion for travel, either existing or keen to break into travel and who is an extremely thorough administrator. You’ll support clients post-booking by managing travel documentation, arranging visas, booking exclusive experiences and dining, and ensuring every detail is in place for a seamless and memorable journey.
- Manage visa applications and ensure related costs are accurately added to bookings
- Arrange bespoke experiences that enhance the customers' journey
- Handle premium dining reservations
- Monitor confirmed bookings and follow up with clients accordingly
- Stay informed on visa and entry requirements and respond to related client queries
- Collect and verify travel documents, including passports, flights, and vaccination records
- Maintain accurate client records with strong attention to detail
- Act as a key contact, providing clear updates and communication
- Deliver outstanding customer service throughout the pre-travel process
Experience Required:
- Excellent administrator
- Strong eye for detail
- Experience in high-end concierge or luxury travel services
- Skilled in curating personalised experiences and premium reservations
- Proficient with CRM systems
- Highly organised and efficient under pressure
- Strong communicator focused on exceptional client service
- Confident handling of travel logistics, including flights, reservations, documentation and bookings
Benefits and Perks:
- Up to £30,000 DOE
- 15% bonus
- Fantastic career opportunities
- Hybrid
- 25 days holidays (increases based on tenure) plus bank holidays
- Company Pension contribution
- Fantastic team environment with regular get-togethers and events
TRAVEL CONCIERGE employer: Ambitions Travel Recruitment
Contact Detail:
Ambitions Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TRAVEL CONCIERGE
✨Tip Number 1
Familiarise yourself with the latest travel trends and destinations. Being knowledgeable about popular locations and unique experiences can help you stand out during interviews, as it shows your passion for travel and your ability to curate personalised experiences.
✨Tip Number 2
Network within the travel industry by attending events or joining online forums. Connecting with professionals in luxury travel or concierge services can provide valuable insights and potentially lead to referrals, making it easier for you to land the job.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock itinerary for a high-end trip. This will not only showcase your attention to detail but also give you practical examples to discuss during interviews, highlighting your ability to manage complex travel logistics.
✨Tip Number 4
Research the company’s values and culture. Understanding what makes them unique will allow you to tailor your conversations and show how your personal values align with theirs, which can significantly increase your chances of impressing the hiring team.
We think you need these skills to ace TRAVEL CONCIERGE
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in travel, administration, and customer service. Emphasise any roles where you've managed logistics or provided high-end concierge services.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for travel and your attention to detail. Mention specific experiences that demonstrate your ability to curate personalised travel experiences and handle premium reservations.
Highlight Relevant Skills: In your application, clearly outline skills that match the job description, such as proficiency with CRM systems, strong communication abilities, and organisational skills. Use examples to illustrate how you've successfully applied these skills in previous roles.
Follow Up: After submitting your application, consider sending a polite follow-up email to express your continued interest in the position. This can help keep you on the radar of the hiring team and show your enthusiasm for the role.
How to prepare for a job interview at Ambitions Travel Recruitment
✨Show Your Passion for Travel
Make sure to express your enthusiasm for travel during the interview. Share personal experiences or destinations that have inspired you, as this will demonstrate your genuine interest in the role and the industry.
✨Highlight Your Attention to Detail
As a Travel Concierge, attention to detail is crucial. Prepare examples from your past experiences where your meticulousness made a difference, whether in administration or customer service.
✨Demonstrate Your Customer Service Skills
Be ready to discuss how you've provided exceptional customer service in previous roles. Use specific examples to illustrate how you handled challenging situations and ensured client satisfaction.
✨Familiarise Yourself with Travel Logistics
Brush up on your knowledge of travel logistics, including visa requirements and booking processes. Being able to speak confidently about these topics will show that you're prepared and knowledgeable about the role.
