At a Glance
- Tasks: Build lasting client relationships and design bespoke travel itineraries.
- Company: Established travel business known for personalised service and tailor-made journeys.
- Benefits: Competitive salary, performance bonus, flexible hours, and generous annual leave.
- Other info: Office-based in Hertfordshire, with options for full-time or part-time hours.
- Why this job: Join a dynamic team and make travel dreams come true for clients.
- Qualifications: 2+ years in client-facing travel roles with strong destination knowledge.
The predicted salary is between 27000 - 33000 £ per year.
Senior Travel Consultant job in Hertfordshire within the leisure travel industry, offering a competitive salary plus bonus. This is a client-facing role, building lasting relationships, designing bespoke itineraries and supporting the wider team, with flexibility on full-time or part-time hours.
Do you enjoy building long-term relationships with clients and turning them into repeat bookings and referrals? Are you confident designing bespoke itineraries that reflect each client’s preferences, budget and travel style? Do you have strong destination knowledge and enjoy keeping up to date with travel trends and new destinations? Are you comfortable sharing your knowledge with the team and helping others develop their own client base? And importantly, would you like the flexibility of full-time or part-time hours while growing your career in travel?
Our client is a well-established travel business known for creating tailor-made journeys for its clients. They pride themselves on building long-term relationships and providing a personalised service that keeps clients coming back. They are now seeking a Senior Travel Consultant to join their team, helping to grow the client base through strong destination knowledge, relationship management and a proactive approach to business development.
In this role, you will build and manage a portfolio of clients, creating bespoke itineraries and providing expert travel advice from first enquiry through to their return home.
- Build long-term client relationships that generate repeat bookings and referrals
- Share knowledge and support less experienced members of the team
- Attend local networking events to help build the client base
Requirements:
- 2+ years’ experience in a client-facing travel consultant role
- Strong destination knowledge in one or more specialist areas, e.g. cruise, long haul, skiing or safari
- Confident using travel booking systems and CRM tools
- Strong communication and relationship-building skills
- Comfortable managing enquiries, itineraries and after-sales support
- Extensive personal travel experience
Additional Information:
- Flexible on full-time or part-time hours
- Office based in Hertfordshire — 3 days a week
- Competitive salary plus performance-related bonus
- 28 days annual leave rising to 32 days, plus bank holidays
- Generous employer pension contribution of 6%, rising to 9%
This role offers a competitive salary plus performance bonus. Full salary details will be shared directly with shortlisted candidates by Ambitions Travel Recruitment.
This role is based in the office three days a week, with flexibility on hours. Ambitions Travel Recruitment can discuss full-time or part-time options depending on your availability.
Yes — candidates should have at least three years’ experience in a client-facing travel consultant role, along with strong destination knowledge in one or more specialist areas.
A Senior Travel Consultant manages a portfolio of clients, designs bespoke itineraries, and builds long-term relationships that generate repeat bookings and referrals.
Travel Advisor - Customer Service employer: Ambitions Travel Recruitment
As a Sustainability Consultant at this well-established travel company in Croydon, you will thrive in a dynamic work culture that prioritises sustainability and responsible travel. With hybrid working options, competitive salary, and benefits like discounted holidays and charity days, the company fosters employee growth and genuine autonomy, allowing you to make a meaningful impact on their sustainability strategy while enjoying a supportive environment.
Contact Details:
Ambitions Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Advisor - Customer Service
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Ambitions Travel Recruitment who are looking for fresh talent for roles like Travel Advisor - Customer Service.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Ambitions Travel Recruitment and give you a leg up for your Travel Advisor - Customer Service application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Advisor - Customer Service openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Advisor - Customer Service
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Advisor - Customer Service role at Ambitions Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Advisor - Customer Service position at Ambitions Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Ambitions Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Ambitions Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Advisor - Customer Service.
How to prepare for a job interview at Ambitions Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Ambitions Travel Recruitment.
