At a Glance
- Tasks: Manage post-booking journeys, client documentation, and supplier coordination for luxury travel.
- Company: Join a pioneering luxury travel specialist with a focus on responsible travel.
- Benefits: Up to £36,050 salary, remote work, 25 days leave, and discretionary bonuses.
- Other info: Enjoy structured onboarding and regular team meet-ups every few weeks.
- Why this job: Be part of a dynamic team ensuring seamless travel experiences for clients.
- Qualifications: Travel industry experience is essential; strong communication and CRM skills preferred.
The predicted salary is between 36050 - 36050 £ per year.
Operations Executive job in London within the luxury travel sector, offering up to £36,050. This is a post-booking administration role covering client documentation, CRM management and supplier coordination for a growing operations team.
Our client is a luxury travel specialist recognised for its pioneering approach to responsible, bespoke travel, with journeys designed by experienced specialists who bring genuine, first-hand destination expertise. They are now seeking an Operations Executive to join a growing Operations team, working closely with the Head of Operations to manage post-booking administration and ensure every client receives a smooth, well-organised journey from confirmation through to travel.
In this role, you will manage the full post-booking journey — from client documentation and CRM updates to supplier coordination and customer support — helping to ensure every booking runs smoothly:
- Liaise with clients by phone and email on visas, flights, luggage, health protocols, dietary needs and special requests
- Collect and verify client documentation, including booking forms, passports, flight tickets and travel insurance
- Prepare confirmation itineraries and final travel documents using CRM tools and Word templates
- Maintain and update client records across CRM and internal systems
- Stay up to date with travel advice, visa requirements and destination information
Requirements:
- Excellent written English, grammar and attention to detail
- Professional, confident telephone manner and strong communication skills
- Proficient in Microsoft Word and Excel; CRM experience is an advantage
- Travel experience within Africa is advantageous but not essential
100% Remote:
- Discretionary annual bonus, paid as a percentage of salary
- 25 days annual leave plus public holidays
- Structured onboarding and systems training over the first three weeks
Previous travel operations / travel administration experience is essential.
Ambitions Travel Recruitment reviews every application personally — no automated screening.
Contact Details:
Ambitions Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Travel Operations Executive - Remote Working in London
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We think you need these skills to ace Travel Operations Executive - Remote Working in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Operations Executive - Remote Working role at Ambitions Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Operations Executive - Remote Working position at Ambitions Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Ambitions Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Ambitions Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Operations Executive - Remote Working.
How to prepare for a job interview at Ambitions Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
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In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Ambitions Travel Recruitment.
