At a Glance
- Tasks: Manage guest bookings and logistics for bespoke heli-ski trips while supporting sales and marketing.
- Company: Boutique luxury travel specialist known for exceptional client experiences.
- Benefits: Up to £40,000 pa, hybrid working, 25 days annual leave, and a collaborative team environment.
- Other info: Opportunity for career growth in a dynamic and close-knit team.
- Why this job: Join a passionate team and make unforgettable ski trips happen for VIP clients.
- Qualifications: Experience in luxury travel, strong organisational skills, and some skiing knowledge preferred.
The predicted salary is between 33000 - 34000 £ per year.
Senior Operations & Sales Executive job in London within the luxury ski travel industry, offering up to £40,000 pa depending on experience. This is a hands-on operations role covering guest bookings, client relationships and trip logistics, with the opportunity to grow into trip sales.
Do you thrive on bringing order to complex travel arrangements, taking pride in delivering flawless operations while building trusted relationships with discerning clients and premium suppliers? Do you have experience in luxury travel, exceptional organisational skills, and the confidence to manage every detail of high-value bookings—from hotels, transfers and itineraries through to invoicing and payment processing—without compromising on accuracy? Do you enjoy combining operational excellence with a commercial mindset, supporting sales enquiries, nurturing client relationships, and contributing to marketing activity in a close-knit, collaborative team where everyone plays a hands-on role? If you're a detail-focused travel professional with an understanding of skiing and a passion for delivering outstanding client experiences, this could be the ideal next step in your career.
Our client is a boutique luxury travel specialist, organising bespoke heli-ski trips for private and VIP guests worldwide. Known for meticulous attention to detail and close, personal relationships with their guests, they deliver a seamless experience from first enquiry through to the final itinerary. They are now seeking a Senior Operations & Sales Executive to take ownership of guest bookings and trip logistics, before developing into trip sales and marketing as your product knowledge grows.
The Role:
- Organise all logistics for heli-ski trips, including flights, hotels and transfers
- Manage timely client invoicing, payment processing and receipting
- Build and maintain relationships with ski resorts and hotel groups
- Prepare and send out detailed trip itineraries
- Respond to sales enquiries and support new business development
- Maintain and develop relationships with guests
- Manage social media channels
Experience Required:
- Proven track record of being highly organised and detail-focused
- Strong administration and communication skills
- Experience working in luxury travel
- Confident interacting effectively with demanding, VIP clients
- Some experience or understanding of skiing (you don't need to be an expert)
- Comfortable working as part of a close-knit team
- Happy to be office-based for the core season, with hybrid flexibility in summer
Benefits:
- Hybrid working — office-based Sept-May, up to 2 days home per week (Jun-Aug)
- Up to £40,000 pa DOE
- 25 days annual leave plus bank holidays
- Join a close-knit, collaborative team
Contact Details:
Ambitions Travel Recruitment Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Executive in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like Ambitions Travel Recruitment who are looking for fresh talent for roles like Senior Operations Executive.
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Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
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Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like Ambitions Travel Recruitment and give you a leg up for your Senior Operations Executive application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Senior Operations Executive openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Senior Operations Executive in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Senior Operations Executive role at Ambitions Travel Recruitment.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Senior Operations Executive position at Ambitions Travel Recruitment.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of Ambitions Travel Recruitment.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to Ambitions Travel Recruitment's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Senior Operations Executive.
How to prepare for a job interview at Ambitions Travel Recruitment
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at Ambitions Travel Recruitment.
