At a Glance
- Tasks: Manage post-booking admin, client documentation, and supplier coordination in luxury travel.
- Company: Join a pioneering luxury travel specialist with a focus on responsible travel.
- Benefits: Up to £36,050 salary, remote work, 25 days leave, and discretionary bonuses.
- Other info: 100% remote role with structured onboarding and regular team meet-ups.
- Why this job: Be part of a dynamic team ensuring seamless travel experiences for clients.
- Qualifications: Essential travel industry experience and strong communication skills required.
The predicted salary is between 36050 - 36050 £ per year.
Operations Executive job in London within the luxury travel sector, offering up to £36,050. This is a post-booking administration role covering client documentation, CRM management and supplier coordination for a growing operations team.
Our client is a luxury travel specialist recognised for its pioneering approach to responsible, bespoke travel, with journeys designed by experienced specialists who bring genuine, first-hand destination expertise. They are now seeking an Operations Executive to join a growing Operations team, working closely with the Head of Operations to manage post-booking administration and ensure every client receives a smooth, well-organised journey from confirmation through to travel.
In this role, you will manage the full post-booking journey — from client documentation and CRM updates to supplier coordination and customer support — helping to ensure every booking runs smoothly:
- Liaise with clients by phone and email on visas, flights, luggage, health protocols, dietary needs and special requests
- Collect and verify client documentation, including booking forms, passports, flight tickets and travel insurance
- Prepare confirmation itineraries and final travel documents using CRM tools and Word templates
- Maintain and update client records across CRM and internal systems
- Stay up to date with travel advice, visa requirements and destination information
Requirements:
- Excellent written English, grammar and attention to detail
- Professional, confident telephone manner and strong communication skills
- Proficient in Microsoft Word and Excel; CRM experience is an advantage
- Travel experience within Africa is advantageous but not essential
100% Remote:
- Discretionary annual bonus, paid as a percentage of salary
- 25 days annual leave plus public holidays
- Structured onboarding and systems training over the first three weeks
Previous travel operations / travel administration experience is essential.
Ambitions Travel Recruitment reviews every application personally — no automated screening.
Contact Details:
Ambitions Travel Recruitment Recruitment Team
