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- Tasks: Manage ticketing and after-sales processes for seamless travel arrangements.
- Company: Join a luxury travel operator known for creating unforgettable journeys.
- Benefits: Enjoy hybrid working, generous leave, travel discounts, and an informal dress code.
- Why this job: Be part of an award-winning team passionate about exceptional travel experiences.
- Qualifications: Attention to detail, proficiency in Microsoft Office, and ideally skilled in Amadeus/GDS.
- Other info: This role offers a competitive salary and opportunities for career growth.
The predicted salary is between 30000 - 42000 £ per year.
Our customer is a well-established, globally renowned luxury tailor-made operator, and they are on the lookout for a well-versed Air Flights Ticketing Consultant to join their award-winning team who is deeply committed to the travel industry. With a strong focus on excellence, this company is passionate about creating exceptional travel experiences. Their commitment to delivering unforgettable journeys allows clients to explore some of the world’s most breathtaking destinations. This Air Flights Ticketing Consultant role comes with incredible benefits, including hybrid working opportunities, generous leave allowance and travel discounts.
In this role, you will focus on managing the ticketing and after-sales process, ensuring accurate and timely issuance of travel documents, liaising with agents, clients, and suppliers to confirm bookings, process amendments, and provide expert support for seamless travel arrangements.
- Communicate with agents, clients, and suppliers (UK and overseas) to confirm, update, and amend holiday bookings
- Manage all booking elements, ensuring seamless coordination and timely updates
- Process and verify service bookings using various web-based systems
- Handle inbound enquiries from travel agents and clients, providing expert assistance
- Use the Amadeus GDS system to manage bookings and amendments
- Issue travel documents and airline tickets (BSP ticketing), including CAT35 fares, Inclusive Tour Fares, and published airfares
- Manage ticket re-issues and adjustments due to itinerary changes
- Oversee documentation packaging and postal requirements
Experience Required:
- Strong attention to detail and accuracy
- Proficiency in Microsoft Outlook, Word, and Excel
- Ability to meet strict deadlines
- Good geographical knowledge
- Preferably skilled in Amadeus / GDS
Benefits and Perks:
- Competitive basic
- Hybrid working
- 25 days annual leave increasing by 1 day annually until a max of 30 days, plus bank holidays
- Informal dress code
- Free parking when at the office
- Travel discounts
AIR FLIGHTS TICKETING CONSULTANT employer: Ambitions Travel Recruitment
Contact Detail:
Ambitions Travel Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land AIR FLIGHTS TICKETING CONSULTANT
✨Tip Number 1
Familiarise yourself with the Amadeus GDS system, as it's a key requirement for this role. Consider taking an online course or tutorial to boost your confidence and demonstrate your commitment to mastering the tools of the trade.
✨Tip Number 2
Brush up on your geographical knowledge, especially regarding popular travel destinations. Being able to discuss these locations confidently during interviews will show your passion for the travel industry and your ability to provide expert support.
✨Tip Number 3
Network with professionals in the travel industry, particularly those who work with ticketing and booking systems. Engaging with them on platforms like LinkedIn can provide valuable insights and potentially lead to referrals.
✨Tip Number 4
Prepare for potential interview questions by practising scenarios related to ticketing and customer service. Think about how you would handle common issues, such as booking amendments or client inquiries, to showcase your problem-solving skills.
We think you need these skills to ace AIR FLIGHTS TICKETING CONSULTANT
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in ticketing and travel. Emphasise your proficiency with Amadeus or other GDS systems, as well as your attention to detail and ability to meet deadlines.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your commitment to providing exceptional customer service. Mention specific experiences that demonstrate your skills in managing bookings and liaising with clients.
Highlight Relevant Skills: In your application, clearly outline your skills in Microsoft Office, particularly Outlook, Word, and Excel. Also, mention any geographical knowledge that could be beneficial for the role.
Follow Application Instructions: Ensure you follow all application instructions carefully. Submit your application through our website, including all required documents, and double-check for any errors before hitting send.
How to prepare for a job interview at Ambitions Travel Recruitment
✨Know Your GDS
Familiarise yourself with the Amadeus GDS system, as it's crucial for managing bookings and amendments. Be prepared to discuss your experience with it and any specific features you find particularly useful.
✨Demonstrate Attention to Detail
Since this role requires strong attention to detail, be ready to provide examples from your past experiences where your accuracy made a significant difference. Highlight how you ensure precision in ticketing and documentation.
✨Showcase Your Geographical Knowledge
Brush up on your geographical knowledge, especially regarding popular travel destinations. Being able to discuss these confidently will show your passion for the travel industry and your ability to assist clients effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in ticketing and customer service. Think of situations where you successfully handled booking changes or client inquiries, and be ready to share those stories.
