At a Glance
- Tasks: Prepare customs declarations and ensure smooth import/export processes.
- Company: Join a dynamic team in a fast-paced logistics environment.
- Benefits: Competitive salary, full training, and permanent contract with night shifts.
- Other info: Full training provided; great opportunity for career growth.
- Why this job: Make a difference by ensuring goods move efficiently across borders.
- Qualifications: Attention to detail, strong communication, and IT skills required.
The predicted salary is between 28000 - 28000 £ per year.
Salary: From £28,000 per year
Contract: Full-time, Permanent
Shift Pattern: 4 on / 4 off, 8:00pm–6:30am
We are looking for reliable, detail-focused Customs Administrator to join our team. Temporary - Permanent opportunities.
You will help prepare and complete customs declarations for imports and exports, ensuring goods can move without delays.
What you’ll be doing:
- Preparing and completing customs entries for import and export shipments
- Entering data accurately across multiple software systems
- Responding to customs queries, including commodity codes, duty rates, licences and supporting documents
- Checking that duty and VAT calculations are correct before entries are accepted
- Keeping up to date with customs legislation and procedures
- Following compliance processes at all times
- Communicating professionally with customers, colleagues and key stakeholders
What we’re looking for:
- Excellent attention to detail
- Strong communication skills
- Confident IT skills, including Microsoft Office 365
- Ability to work accurately in a busy, multi-software environment
- Customs or logistics experience would be an advantage, but full training will be provided
- A responsible approach to following procedures and preventing financial loss
Training:
Your initial training will take place Monday to Friday, 8:30am–5:00pm before moving onto the night‑shift rota.
Night shift Customer service Advisor in Worksop employer: Ambitions Personnel
Join our dynamic team as a Night Shift Customer Service Advisor, where we prioritise employee well-being and professional growth. With a competitive salary starting from £28,000 and a unique 4 on / 4 off shift pattern, you will enjoy a work-life balance that allows for personal time while contributing to a supportive and collaborative work culture. Our commitment to training ensures that you will have the skills and knowledge needed to excel in customs administration, making this an excellent opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Night shift Customer service Advisor in Worksop
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Ambitions Personnel. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Ambitions Personnel before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Night shift Customer service Advisor in Worksop
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Ambitions Personnel:Your cover letter is your chance to shine! Tell us why you want to work at Ambitions Personnel specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Ambitions Personnel!
How to prepare for a job interview at Ambitions Personnel
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
