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For Companies At a Glance
- Tasks: Manage online orders, support customers, and maintain e-commerce platforms.
- Company: Join a dynamic team in a fast-paced e-commerce environment.
- Benefits: Competitive salary, supportive team culture, and opportunities for growth.
- Why this job: Be a key player in delivering exceptional online experiences and driving sales.
- Qualifications: Strong computer skills, attention to detail, and excellent communication abilities.
- Other info: Perfect for self-starters who thrive in a collaborative setting.
The predicted salary is between 26000 - 32000 £ per year.
Overview
E-Commerce Sales Administrator
We are looking for an E-Commerce Sales Administrator work for our client based in Shireoaks
Hours: 8.30am – 4pm Monday to Friday – 30 mins for lunch – 35 hours a week
Salary: £26000- £32000 (dependent on experience)
This is a permanent position.
Working with a fast-paced team and helping them deliver an exceptional online experience. In this role, you will be a key player in our day-to-day operations, from managing online orders to ensuring customers are happy.
Responsibilities
- Fulfil orders flawlessly: You\’ll be the go-to person for our dispatch team, preparing their daily workflow and making sure every order gets out the door by their daily deadline.
- Be a customer champion: You will be the primary contact for their B2B and B2C customers. Whether it’s a quick question or a complex issue, you’ll resolve inquiries via email and phone with a friendly and professional approach.
- Support our sales channels: Take on a hands-on role in managing and maintaining our Amazon and eBay stores, including coordinating stock shipments directly to Amazon.
- Maintain our data and website: Keep the sales order database and spreadsheets up to date with precision. You\’ll also manage website content and edit product images to ensure the site is always accurate and engaging.
- Oversee returns: You will be responsible for processing and quality-checking all returned stock, ensuring a smooth process for the customers and inventory.
- Provide operational support: Jump in to help customers place orders over the phone and support other teams during peak seasons.
Candidate Requirements
- Highly computer literate with strong skills in Microsoft Office, particularly Excel and Outlook.
- The ability to quickly learn and adapt to new online applications is essential.
- Analytical & Strategic Skills: Familiarity with online shopping platforms and e-commerce best practices.
- Ability to conduct competitive analysis and apply dynamic product pricing strategies.
- Adept at identifying opportunities to increase sales on existing products.
- Organisational & Interpersonal Skills: Exceptional attention to detail and strong writing skills.
- Highly organised and effective at multitasking.
- Capable of working under pressure to meet strict deadlines.
- A self-starter who is also a collaborative team player.
- Strong communication and time-management skills.
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Sales Administrator employer: Ambitions Personnel
Contact Detail:
Ambitions Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your skills match their needs, especially in e-commerce and customer service. We want to see that you’re genuinely interested!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your organisational skills and ability to multitask, as these are key for a Sales Administrator role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Administrator role. Highlight your experience with e-commerce, customer service, and any relevant software skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for this role. Don’t forget to mention your passion for delivering exceptional online experiences.
Show Off Your Skills: Be sure to highlight your computer literacy, especially with Microsoft Office and any e-commerce platforms you've used. We love candidates who can adapt quickly and have a knack for data management!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Ambitions Personnel
✨Know Your E-Commerce Basics
Before the interview, brush up on your knowledge of e-commerce platforms like Amazon and eBay. Familiarise yourself with their functionalities and best practices, as this will show that you understand the industry and can hit the ground running.
✨Showcase Your Customer Service Skills
Prepare examples of how you've successfully handled customer inquiries in the past. Whether it was resolving a complex issue or simply providing information, demonstrating your ability to be a customer champion will resonate well with the interviewers.
✨Highlight Your Organisational Skills
Since the role requires multitasking and attention to detail, come prepared with specific instances where you've managed multiple tasks effectively. Discuss how you prioritised your workload and ensured deadlines were met without compromising quality.
✨Demonstrate Your Tech Savviness
Be ready to discuss your experience with Microsoft Office, especially Excel and Outlook. If you have experience with any online applications or tools relevant to e-commerce, mention those too. This will reassure them that you're comfortable with the tech side of the job.
