At a Glance
- Tasks: Provide top-notch customer service and support the sales process in a dynamic environment.
- Company: Join a well-established and growing business in Oakham with a supportive team.
- Benefits: Enjoy a fast-paced role with opportunities for growth and development.
- Other info: Thriving team culture where no two days are the same!
- Why this job: Make a real impact by building relationships and delivering exceptional customer experiences.
- Qualifications: Experience in customer service or sales administration is a plus.
The predicted salary is between 27800 - 28500 £ per year.
Are you an experienced Customer Service or Sales Administrator looking for your next challenge? We are recruiting on behalf of a well-established and growing business based in Oakham that is looking to strengthen its busy Customer Service team. This is an exciting opportunity to join a supportive team within a company that continues to invest and grow, where no two days are the same. This is a fast-paced role, so we are looking for someone who thrives under pressure, enjoys building relationships with customers and colleagues, and can adapt to an ever-changing environment.
The Role
You will be responsible for providing exceptional service to both business and consumer customers, supporting the sales process from initial enquiry through to delivery. Working closely with the external sales team and warehouse, you will ensure orders are processed accurately and customers receive a first-class experience.
Key Responsibilities
- Processing customer sales orders received via telephone and email.
- Preparing and following up customer quotations.
- Responding to customer enquiries and resolving issues efficiently.
- Building strong relationships with both B2B and B2C customers.
- Updating customer information on CRM and ERP systems.
- Liaising with the warehouse regarding stock and deliveries.
- Scheduling deliveries and providing order updates.
- Processing customer payments.
Customer Service/Sales Administrator in Rutland employer: Ambitions Personnel
Join a dynamic and supportive team at a well-established company in Oakham, where your role as a Customer Service/Sales Administrator will be both challenging and rewarding. With a strong focus on employee growth and development, the company offers a fast-paced work environment that encourages building lasting relationships with customers and colleagues alike. Enjoy the benefits of working for a business that values its employees and invests in their success, making every day an opportunity to learn and excel.
